The Kitchen and Bath Factory is a popular home renovation company that specializes in kitchen and bathroom remodels. However, like any business, they have received their fair share of complaints from customers. In this article, we'll discuss the top 10 complaints that consumers have had with The Kitchen and Bath Factory.Consumer Complaints for The Kitchen and Bath Factory
Angie's List is a trusted online review platform where customers can leave their honest opinions about businesses they have worked with. The Kitchen and Bath Factory has a page on Angie's List, and unfortunately, it's not all positive reviews. Many customers have left complaints about their experiences with this company.The Kitchen and Bath Factory Reviews - Norfolk, VA | Angie's List
Another popular review platform, Yelp, also has a page for The Kitchen and Bath Factory. Here, customers have left both positive and negative reviews, but the negative ones tend to stand out. Let's take a look at the top complaints that customers have had with this company.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...
One of the most common complaints about The Kitchen and Bath Factory is their lack of communication. Many customers have reported that it's difficult to get in touch with the company, and when they do, they don't receive timely responses. This can be frustrating, especially when you're in the middle of a renovation project.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...
Another common complaint is the quality of work. Some customers have reported that their remodels were not up to par with what they were promised. This can include shoddy craftsmanship, using subpar materials, and not following the agreed-upon design plans.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...
Many customers have also complained about the high prices of The Kitchen and Bath Factory's services. While it's understandable that home renovations can be costly, some customers have felt that they were charged more than what was originally quoted to them.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...
Another issue that has been raised by customers is the lack of attention to detail. From small things like not cleaning up after themselves, to bigger issues like not properly installing fixtures, customers have reported that the company seems to overlook important details in their work.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...
Some customers have also expressed frustration with the timeline of their projects. Many have reported that their remodels took longer than expected, causing inconvenience and additional expenses. This can be especially frustrating if the delays were due to the company's lack of communication or attention to detail.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...
Another common complaint is the lack of professionalism from the company's employees. Some customers have reported feeling disrespected or ignored by staff members, which can greatly impact their overall experience with the company.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...
A few customers have also reported issues with their warranties. Some have had difficulty getting repairs done or receiving compensation for faulty work. This can be frustrating and leave customers feeling like they were not taken care of properly.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...
Lastly, some customers have complained about the lack of transparency from the company. This can include surprise fees or additional charges that were not discussed beforehand. This can leave customers feeling like they were misled or taken advantage of. In conclusion, while The Kitchen and Bath Factory has received many positive reviews and has completed successful remodels, it's important to be aware of these common complaints. If you choose to work with them, make sure to communicate clearly and address any issues that may arise promptly.The Kitchen and Bath Factory - 10 Photos & 10 Reviews - Contractors ...