Sleep Country Canada is a leading retailer of mattresses, bedding, and sleep accessories. They pride themselves on providing high-quality products and excellent customer service. However, if for any reason you are not satisfied with your mattress purchase, Sleep Country Canada has a comprehensive return policy in place to ensure your satisfaction. Their mattress return policy is designed to make the process as easy and stress-free as possible for their customers. Here are the key details you need to know about Sleep Country Canada's mattress return policy.1. Sleep Country Canada - Mattress Return Policy
1. Sleep Country Canada - Mattress Return Policy
When you purchase a mattress from Sleep Country Canada, it comes with a manufacturer's warranty that covers any defects in materials or workmanship. The length of the warranty varies depending on the brand and type of mattress you purchase, but most warranties range from 10-20 years. It's important to note that the warranty only covers manufacturing defects and not regular wear and tear or damage caused by misuse or improper care.2. Sleep Country Canada - Mattress Warranty
2. Sleep Country Canada - Mattress Warranty
If you decide that the mattress you purchased is not the right fit for you, Sleep Country Canada offers a one-time exchange within 100 nights of your original purchase. This policy is only applicable to mattresses and does not include other sleep accessories or bedding. Customers are responsible for any price difference between their original purchase and the new mattress they choose. Additionally, a processing fee of $129.99 will be charged for the exchange.3. Sleep Country Canada - Mattress Exchange Policy
3. Sleep Country Canada - Mattress Exchange Policy
If you are not satisfied with your mattress and do not wish to exchange it for another, Sleep Country Canada also offers a refund option. However, refunds are only available within 100 nights of your original purchase date. Refunds are subject to a processing fee of $129.99, and the mattress must be in like-new condition. If the mattress is deemed to be in unsalable condition, the refund will not be issued.4. Sleep Country Canada - Mattress Refund Policy
4. Sleep Country Canada - Mattress Refund Policy
Sleep Country Canada understands that it can take time to adjust to a new mattress, which is why they offer a 100-night trial period. This gives customers the opportunity to sleep on their new mattress and determine if it is the right fit for them. If you are not satisfied with your mattress within the 100-night trial period, you can exchange it or receive a refund, as mentioned in the previous sections.5. Sleep Country Canada - Mattress Trial Period
5. Sleep Country Canada - Mattress Trial Period
If you decide to return your mattress, the first step is to contact Sleep Country Canada's customer service team. They will guide you through the return process and provide you with a return authorization number. You will then need to package the mattress in its original packaging, including all accessories, and schedule a pick-up with Sleep Country Canada. Once the mattress is returned, it will be inspected for any damages or signs of wear and tear.6. Sleep Country Canada - Mattress Return Process
6. Sleep Country Canada - Mattress Return Process
As mentioned previously, there are fees associated with returning a mattress to Sleep Country Canada. These fees include a processing fee of $129.99 for exchanges and refunds and a pick-up fee of $69.99. It's essential to keep these fees in mind when considering returning a mattress to Sleep Country Canada.7. Sleep Country Canada - Mattress Return Fees
7. Sleep Country Canada - Mattress Return Fees
There are certain conditions that must be met for a mattress to be eligible for return at Sleep Country Canada. The mattress must be in like-new condition, free from any stains, odors, or damage. Sleep Country Canada also requires that the mattress has been used on a proper foundation or bed frame and has not been subjected to any improper handling or care.8. Sleep Country Canada - Mattress Return Conditions
8. Sleep Country Canada - Mattress Return Conditions
As mentioned earlier, Sleep Country Canada has a 100-night return policy for mattresses. This means that you must initiate the return process within 100 nights of your original purchase date. It's important to note that the 100-night trial period does not reset if you choose to exchange your mattress. The original purchase date still applies for the new mattress.9. Sleep Country Canada - Mattress Return Timeframe
9. Sleep Country Canada - Mattress Return Timeframe
Unfortunately, there are a few exceptions to Sleep Country Canada's mattress return policy. Custom-made or special order mattresses cannot be returned or exchanged. Additionally, mattresses that have been used in a non-residential setting or have been sold "as-is" are also not eligible for return. In conclusion, Sleep Country Canada has a comprehensive mattress return policy in place to ensure their customers are satisfied with their purchase. By understanding the details of this policy, you can make an informed decision when purchasing a new mattress from Sleep Country Canada.10. Sleep Country Canada - Mattress Return Exceptions
10. Sleep Country Canada - Mattress Return Exceptions
The Importance of Quality Sleep and How the Sleep Country Mattress Return Policy Can Help
Why Quality Sleep Matters
Quality sleep is essential for maintaining good physical and mental health. Yet, many people struggle with getting enough restful sleep due to uncomfortable mattresses. This can lead to a host of problems, including fatigue, body aches, and mood disturbances. In fact, the National Sleep Foundation recommends replacing your mattress every 7-10 years to ensure optimal sleep quality. This is where Sleep Country's mattress return policy comes in.
What Sets Sleep Country Apart
Sleep Country is committed to providing its customers with the highest quality mattresses to ensure a good night's sleep. However, they understand that sometimes a mattress may not be the right fit for every individual. That's why they have created a comprehensive return policy that goes above and beyond industry standards.
The Sleep Country Mattress Return Policy
At Sleep Country, customer satisfaction is their top priority.
If for any reason you are not completely satisfied with your mattress purchase, you can return it within 100 nights for a full refund or exchange. This gives you ample time to test out your new mattress and make sure it meets your specific needs and preferences.
But that's not all. Sleep Country also offers a
10-year warranty
on all of their mattresses. This means that if your mattress develops any defects or issues within the first 10 years of purchase, Sleep Country will replace it at no extra cost to you. This warranty includes any wear and tear, as well as any manufacturing defects.
How to Make a Return or Exchange
Making a return or exchange at Sleep Country is a simple and hassle-free process. All you need to do is contact their customer service team and they will guide you through the process. You can also visit any Sleep Country store and their knowledgeable staff will be happy to assist you.
Invest in Your Sleep, Invest in Your Health
Don't settle for a mediocre sleep experience.
Invest in a high-quality mattress from Sleep Country and enjoy the benefits of a good night's rest. And with their generous return policy and warranty, you can rest easy knowing that your satisfaction is guaranteed. Say goodbye to restless nights and hello to rejuvenating sleep with Sleep Country.
