If you are not completely satisfied with your mattress purchase from Sears Canada, you can rest easy knowing that they have a comprehensive return policy in place. They understand that finding the right mattress can be a difficult task, and they want to make sure that their customers are completely happy with their purchase. So, if you're not satisfied with your mattress for any reason, here's everything you need to know about the Sears Canada Mattress Return Policy.Sears Canada Mattress Return Policy
The return process for a mattress at Sears Canada is simple and hassle-free. Once you have decided that you want to return your mattress, you can either bring it back to the store or contact their customer service team to arrange for a pick-up. Make sure to have your original receipt or proof of purchase handy, as well as the original packaging and all accessories that came with the mattress.Sears Canada Mattress Return Process
To return your mattress, follow these simple instructions:Sears Canada Mattress Return Instructions
Sears Canada offers two options for returning your mattress:Sears Canada Mattress Return Options
Sears Canada allows customers to return their mattresses within a 60-day timeframe. This means that you have 60 days from the date of purchase to decide if the mattress is right for you. If you are returning the mattress by mail, the date of purchase will be determined by the postmark date on the package.Sears Canada Mattress Return Timeframe
In order to be eligible for a return, the mattress must be in its original condition and packaging. It should not have any stains, tears, or damage. The mattress must also be free of any odors, such as smoke or pet odors.Sears Canada Mattress Return Conditions
If you are returning the mattress to the store, there are no additional fees. However, if you are arranging for a pick-up, there may be a pick-up fee. This fee will be deducted from your refund.Sears Canada Mattress Return Fees
You can return your mattress to any Sears Canada store across the country. If you are arranging for a pick-up, you can provide your address and they will schedule a pick-up from your home.Sears Canada Mattress Return Locations
If you have any questions or concerns about the return process, you can contact Sears Canada's customer service team at 1-800-469-4663 or through their online contact form. They will be happy to assist you with any issues you may have.Sears Canada Mattress Return Contact
Here are some frequently asked questions about the Sears Canada Mattress Return Policy:Sears Canada Mattress Return FAQs