When it comes to purchasing a new mattress, one of the most important factors to consider is the warranty. A warranty not only provides peace of mind but also ensures that you will be covered in case of any defects or issues with your mattress.Purple Mattress Warranty Information | Purple
The Purple Mattress comes with a 10-year limited warranty. This means that for 10 years after the date of purchase, Purple will repair or replace your mattress if it is found to be defective due to faulty workmanship or materials. This warranty is only valid for the original purchaser and is non-transferable. Featured keywords: Purple Mattress Warranty, 10-year limited warrantyWhat is the Purple Mattress Warranty?
The Purple Mattress warranty covers defects in the materials or workmanship of the mattress. This includes issues such as sagging or indentations greater than one inch, cracks or splits in the foam, and any manufacturing defects. The warranty also covers the mattress cover, which includes defects in the zipper and fabric. It is important to note that the warranty does not cover normal wear and tear, damage caused by improper use or handling, or changes in the feel of the mattress. It also does not cover stains, burns, or tears in the cover. Additionally, the warranty does not cover mattresses that have been used without a proper foundation or base, such as a box spring or platform bed. Featured keywords: defects, sagging, manufacturing defects, normal wear and tearWhat Does the Warranty Cover?
While the Purple Mattress warranty provides good coverage, there are certain actions that can void the warranty. These include:What Will Void the Warranty?
In order to make a warranty claim, you will need to contact Purple's customer service team. They will ask for your purchase information and may request photos or videos of the issue with your mattress. If your claim is approved, Purple will either repair or replace your mattress, depending on the extent of the damage. If your mattress is found to be defective within the first 10 years of purchase, Purple will cover all shipping and handling costs. However, if the mattress is found to be in good condition, you may be responsible for the cost of shipping it back to Purple. Featured keywords: warranty claim, contact customer service, repair or replace, shipping and handling costsHow Do I Make a Warranty Claim?
With any major purchase, it is important to consider the value of the warranty. In the case of the Purple Mattress, the 10-year limited warranty provides good coverage for any potential defects in the mattress. However, it is important to note that the warranty does not cover issues such as normal wear and tear or changes in the feel of the mattress. Overall, the warranty is definitely worth considering when purchasing a Purple Mattress. It provides peace of mind and ensures that you will be covered in case of any manufacturing defects. Featured keywords: value of the warranty, good coverage, peace of mind, manufacturing defectsIs the Warranty Worth It?
The Purple Mattress comes with a 10-year limited warranty that covers defects in materials and workmanship. It is important to use the mattress in a proper manner and follow the care instructions to avoid voiding the warranty. If you do experience any issues with your mattress, Purple's customer service team is available to assist with making a warranty claim. Overall, the warranty is a valuable aspect to consider when purchasing a Purple Mattress. Featured keywords: 10-year limited warranty, proper manner, voiding the warranty, customer service team, valuable aspectFinal Thoughts