In today's world, we are constantly bombarded with advertisements and marketing for the latest and greatest mattresses. It can be overwhelming trying to decipher which mattress will give you the best night's sleep. That's where the Better Business Bureau (BBB) comes in. They provide unbiased ratings and reviews for businesses, including mattress companies. In this article, we will be taking a closer look at the BBB profile for Purple Innovation, LLC, the makers of the popular Purple mattress.BBB Business Profile | Purple Innovation, LLC | Better Business Bureau
Purple Innovation, LLC has gained a lot of attention for their unique Purple mattress, made with a patented hyper-elastic polymer that is said to provide pressure relief and support for a comfortable sleep. However, some customers have raised concerns about the purple powder that is found on the mattress. Is this powder toxic? Let's dive into this Purple mattress review to find out.Purple Mattress Review - Is the Purple Powder Toxic? | Sleep Junkie
The Purple mattress is a bed-in-a-box mattress that has gained popularity for its unique purple color and use of hyper-elastic polymer material. This material is designed to be both supportive and pressure-relieving, making it a popular choice for those with back pain or other sleep issues. The Purple mattress also comes with a 100-night sleep trial and a 10-year warranty, adding to its appeal for customers.What is the Purple Mattress?
The BBB has given Purple Innovation, LLC an A+ rating, the highest rating possible. This is based on the company's commitment to customer satisfaction and the small number of complaints received. In fact, as of September 2021, there have only been 70 complaints filed against the company in the last 3 years. Looking at customer reviews on the BBB website, Purple Innovation, LLC has an average rating of 4.5 stars out of 5. Many customers have praised the company for their responsive customer service and high-quality products.BBB Rating and Customer Reviews
Despite the high rating and positive reviews, it's important to look at the complaints that have been filed against Purple Innovation, LLC. The most common complaint has been regarding delivery and shipping issues, with some customers experiencing delays or damaged products. However, the company has responded to these complaints and offered solutions, such as replacing damaged products or providing refunds.Complaints and Resolutions
One of the major concerns that has been raised by customers is the purple powder found on the Purple mattress. This powder is actually a non-toxic, food-grade polymer powder that is used in the manufacturing process. It is completely safe for humans and is also used in items such as baby bottle nipples and chewing gum. Some customers have reported experiencing irritation or sensitivity when coming into contact with the powder. However, this is not a common occurrence and can easily be resolved by wiping down the mattress with a damp cloth before use.Purple Powder - Is it Toxic?
After examining the BBB profile and customer reviews for Purple Innovation, LLC, it's safe to say that they are a reputable company with a high-quality product. While there have been some complaints, the company has been responsive and has worked to resolve them. As for the purple powder, it is not toxic and should not deter anyone from considering the Purple mattress for their next purchase.The Verdict
When it comes to choosing a new mattress, it's important to do your research and consider all factors, including BBB ratings and customer reviews. Purple Innovation, LLC has proven to be a reliable and customer-focused company, with a unique and innovative product. With the reassurance of the BBB rating and the 100-night sleep trial, the Purple mattress may just be the perfect choice for your sleep needs.In Conclusion