Purple has become a household name in the mattress industry, known for their unique purple grid technology and comfort. However, with their rise in popularity, there have been some legal issues that have surfaced. As a consumer, it's important to be aware of these issues before making a purchase. Here are the top 10 main Purple mattress legal issues you need to know about.Purple Mattress Lawsuit: What You Need to Know
One of the most common legal issues surrounding Purple mattresses is their advertising claims. In 2017, Purple was sued by competitor Intellibed for false advertising, claiming that Purple's advertisements were misleading and deceptive. The case was settled out of court, but it brought attention to the potential for false advertising in the mattress industry.1. False Advertising Claims
In 2018, Purple filed a lawsuit against competitor Honest Reviews, LLC for infringing on their intellectual property. Purple claimed that Honest Reviews used their trademarked phrases and images without permission, causing confusion among consumers. The case was eventually settled, but it highlights the importance of protecting intellectual property in the mattress industry.2. Intellectual Property Infringement
Many customers have reported issues with Purple's warranty, claiming that the company does not honor their warranty as promised. Some have had difficulty getting their mattresses replaced or repaired, while others have been charged unexpected fees for warranty claims. This has resulted in a class-action lawsuit against Purple for false advertising and breach of warranty.3. Warranty Issues
There have been several reports of customers experiencing health issues after sleeping on a Purple mattress. Some have reported allergic reactions and respiratory problems, while others have complained of a strong chemical smell coming from their mattress. While there is no definitive proof that Purple mattresses are harmful, it is something to be aware of.4. Health Concerns
Purple has faced legal battles with their suppliers and partners, resulting in contract disputes. In 2019, Purple was sued by a former supplier for breach of contract and failure to pay for goods received. This highlights the importance of ethical business practices and maintaining good relationships with suppliers.5. Contractual Disputes
Some customers have claimed that Purple mattresses are not made with the materials they advertise. For example, some have reported that the purple grid is not made of hyper-elastic polymer as stated, but instead is made of foam. This has resulted in a class-action lawsuit against Purple for false advertising and misleading customers about the materials used in their mattresses.6. Misrepresentation of Materials
Another common complaint among customers is issues with shipping and delivery of Purple mattresses. Some have reported long wait times for delivery, while others have received damaged or incorrect products. This has led to dissatisfaction among customers and potential legal action against the company.7. Shipping and Delivery Issues
Purple has faced criticism for their business practices, with some claiming that they use aggressive and deceptive sales tactics. Some customers have reported feeling pressured into purchasing additional products or upgrades, while others have claimed that the company does not honor their return policy. These practices have resulted in customer complaints and potential legal action.8. Unfair Business Practices
There have been reports that Purple mattresses do not meet industry standards for flammability, posing a potential safety risk to consumers. This has resulted in a class-action lawsuit against Purple for failure to meet federal safety regulations. It's important for companies to adhere to industry standards to ensure the safety and satisfaction of their customers.9. Failure to Meet Industry Standards