If you have recently purchased a Purple mattress, you may have heard about the class action lawsuit that has been filed against the company. This lawsuit has caused quite a stir in the mattress industry and has left many customers wondering what exactly is going on. In this article, we will dive into the details of the Purple mattress class action lawsuit and give you all the information you need to know.1. Purple Mattress Class Action Lawsuit: Everything You Need to Know
The Purple mattress lawsuit was filed in 2017 by a man named Neil Parikh. Parikh claimed that the mattress caused him to have back pain and that the company's advertising was misleading. He alleged that the company's "scientifically engineered" claim was false and that the mattress did not provide the proper support as it claimed.2. Purple Mattress Lawsuit: What You Need to Know
The lawsuit gained traction when it was granted class action status in 2019. This means that anyone who had purchased a Purple mattress between 2015 and 2018 could join the lawsuit and potentially receive compensation if the case was successful. This caused concern among Purple mattress owners, as they wondered if they had been duped into buying a faulty product.3. Purple Mattress Class Action Lawsuit: What You Need to Know
The lawsuit also brought to light some issues with the Purple mattress warranty. Many customers reported that when they tried to make a warranty claim, they were met with difficulty and were unable to receive a replacement or refund. This added another layer to the lawsuit and raised questions about the company's customer service practices.4. Purple Mattress Class Action Lawsuit: What You Need to Know
In 2020, the lawsuit was settled, with Purple agreeing to pay $21.5 million to customers who had purchased a mattress during the designated time period. This included a cash payment or a voucher for a new mattress. The settlement also required Purple to make changes to their advertising and warranty practices.5. Purple Mattress Class Action Lawsuit: What You Need to Know
However, it is important to note that the settlement does not mean that Purple has admitted guilt. The company maintains that their mattresses are of high quality and that the lawsuit was a result of a small number of dissatisfied customers. They have also made changes to their materials and production process to address the concerns raised in the lawsuit.6. Purple Mattress Class Action Lawsuit: What You Need to Know
So, what does this mean for current and future Purple mattress owners? The company has stated that they stand behind their products and that customers can still trust in the quality of their mattresses. However, it is always important to do your research and read reviews before making a large purchase like a mattress.7. Purple Mattress Class Action Lawsuit: What You Need to Know
If you do own a Purple mattress and are experiencing back pain or other issues, it is important to reach out to the company and try to resolve the issue. They are now required to have a more efficient and transparent customer service process, so you may have better luck than those who tried to make a warranty claim during the time of the lawsuit.8. Purple Mattress Class Action Lawsuit: What You Need to Know
In conclusion, the Purple mattress class action lawsuit caused quite a stir in the mattress industry and raised questions about the company's advertising and warranty practices. While the lawsuit has been settled, it is always important to be an informed consumer and to do your own research before making a purchase.9. Purple Mattress Class Action Lawsuit: What You Need to Know
We hope that this article has given you a better understanding of the Purple mattress class action lawsuit and what it means for current and future customers. Remember to always read reviews and do your own research before making a purchase, and don't be afraid to reach out to the company if you experience any issues with your mattress.10. Purple Mattress Class Action Lawsuit: What You Need to Know