Top 74+ Beautiful Mattress Firm Return Policy On Pillows Most Outstanding In 2023

At Mattress Firm, our goal is to provide our customers with the best products and services. We understand that sometimes a product may not meet your expectations, and we want to make sure that our return policy is easy and hassle-free. This also applies to our pillows, which are an essential part of a good night's sleep. Below, we have outlined our return policy for pillows to ensure you have all the information you need before making a purchase.

If you are not satisfied with your pillow purchase from Mattress Firm, we offer a 120-night sleep trial. This means you have 120 nights to test out your pillow and decide if it is the right fit for you. If you are not completely satisfied, you can return the pillow for a full refund.

If you decide to return your pillow within the 120-night sleep trial, simply contact our customer service team. They will guide you through the return process and provide you with a prepaid shipping label. You can then send the pillow back to us free of charge.

Our return policy for pillows is straightforward and customer-friendly. We want to make sure that you are happy with your purchase, and if you are not, we will do everything we can to make it right. We understand that pillows are a personal preference, and it may take some time to find the perfect one for you.

Once we receive your returned pillow, our team will inspect it to ensure it is in good condition. If everything looks good, we will process your refund within 3-5 business days. The refund will be issued to the original form of payment used for the purchase.

If you would like to exchange your pillow for a different one, simply contact our customer service team. They will assist you in selecting a new pillow and provide you with a prepaid shipping label to return the original one. We offer one exchange per purchase, so make sure to choose your new pillow carefully.

As mentioned, our pillow return policy allows for a 120-night sleep trial. This gives you plenty of time to test out your pillow and decide if it is the right fit for you. If you decide to return the pillow, you must do so within this timeframe to be eligible for a refund or exchange.

We want to ensure that our customers receive the best quality products, so we have a few requirements for returning a pillow. The pillow must be in good condition, and it must be returned with its original packaging. We also ask that you do not remove any tags or labels from the pillow. Once we receive the pillow and confirm that it meets these requirements, we will proceed with the return process.

Returning a pillow to Mattress Firm is a simple and easy process. First, contact our customer service team to let them know you would like to return the pillow. They will provide you with a prepaid shipping label, so you can send the pillow back to us free of charge. Once we receive the pillow and confirm its condition, we will process your refund or exchange.

While we strive to make our return policy as customer-friendly as possible, there are a few exceptions. We do not accept returns on pillows that have been damaged or soiled. We also do not accept returns on pillows that have been used for commercial purposes or purchased through a reseller. Additionally, any pillows purchased during a promotional sale or clearance event may be subject to different return policies, so make sure to check the terms and conditions before making a purchase.

In conclusion, at Mattress Firm, we want to ensure that our customers have a comfortable and restful sleep. If our pillows do not meet your expectations, we offer a 120-night sleep trial and a hassle-free return policy. We hope this information gives you peace of mind when purchasing a pillow from us, knowing that you have the option to return or exchange it if it does not work out for you.