Shopping for a new mattress can be an exciting experience, but what happens if you're not satisfied with your purchase? That's where the Mattress Firm return policy comes in. It's important to understand the company's policies before making a purchase to ensure a stress-free shopping experience. In this article, we'll be discussing the top 10 things you need to know about the Mattress Firm return policy . From returns before delivery to refunds and exchanges, we've got you covered. Mattress Firm Return Policy
One of the perks of shopping at Mattress Firm is their return policy before delivery . This means that if you change your mind about your purchase before the scheduled delivery date, you can simply cancel your order and receive a full refund. This policy gives you peace of mind and allows you to make changes to your purchase as needed. Mattress Firm Return Policy Before Delivery
Did you know that you can also purchase your mattress from Mattress Firm online? The return policy for online purchases is similar to the one for in-store purchases. You have 120 days from the date of delivery to return your mattress for a full refund. However, please note that online purchases cannot be returned in-store and must be shipped back to the company. Mattress Firm Return Policy for Online Purchases
If you prefer to shop in-store, the Mattress Firm return policy for in-store purchases is also generous. You have 120 days from the date of delivery to return your mattress for a full refund. Simply bring your receipt and the mattress to the store and the return process will be initiated. Mattress Firm Return Policy for In-Store Purchases
As the name suggests, Mattress Firm primarily sells mattresses. So, what is the return policy for mattresses ? As mentioned before, you have 120 days to return your mattress for a full refund. However, for hygiene reasons, the mattress must be in its original condition and packaging. If the mattress is dirty, stained, or damaged, the return may be denied. Mattress Firm Return Policy for Mattresses
Along with mattresses, Mattress Firm also sells bedding products such as sheets, pillows, and mattress protectors. The return policy for bedding is also 120 days, but the items must be unopened and in their original packaging. If the bedding items have been opened or used, they may not be eligible for a refund. Mattress Firm Return Policy for Bedding
Mattress Firm also offers a variety of accessories such as bed frames, adjustable bases, and headboards. The return policy for accessories is the same as the one for mattresses – 120 days from the date of delivery. However, the items must be in their original packaging and in new condition to be eligible for a refund. Mattress Firm Return Policy for Accessories
In the rare case that you receive a defective product, don't worry. The Mattress Firm return policy for defective products allows for a full refund or exchange within the 120-day window. Simply contact the company's customer service team and they will assist you with the return process. Mattress Firm Return Policy for Defective Products
Now, let's talk about refunds . As mentioned before, you have 120 days from the date of delivery to return your purchase for a full refund. The refund will be issued to the original form of payment, so make sure to keep your receipt handy. If you paid with a gift card, the refund will be issued as store credit. Mattress Firm Return Policy for Refunds
Lastly, if you decide that you want to exchange your mattress for a different one, the Mattress Firm return policy for exchanges allows for one exchange within the 120-day window. However, please note that the exchange must be for a mattress of equal or greater value and any price difference will be charged. Mattress Firm Return Policy for Exchanges