Top 62+ Gorgeous Mattress Firm Red Carpet Delivery Policy Not To Be Missed

Mattress Firm is committed to providing a stress-free and convenient delivery experience for their customers. With their top-of-the-line Red Carpet Delivery service, they go above and beyond to ensure that your new mattress is delivered and set up with care. Here's everything you need to know about Mattress Firm's delivery policy.

When you purchase a mattress from Mattress Firm, you can choose to opt for their Red Carpet Delivery service. This service includes a two-person delivery team who will not only bring your new mattress to your doorstep, but also set it up in the room of your choice. They will also take away your old mattress for free.

If you want an even more luxurious delivery experience, you can upgrade to Mattress Firm's White Glove Delivery service. This includes all the benefits of Red Carpet Delivery, but also includes the removal of all packaging materials and the option for the delivery team to remove and dispose of your old mattress for an additional fee.

Once you've scheduled your delivery date, Mattress Firm will send you a confirmation email with a two-hour delivery window. On the day of delivery, the delivery team will give you a call when they are on their way. When they arrive, they will carefully bring your new mattress into your home and set it up in the room of your choice. They will also place a protective cover over their shoes to keep your floors clean.

Mattress Firm offers free standard delivery on all orders over $499. For orders under $499, a delivery fee will be applied depending on your location. If you opt for the White Glove Delivery service, there will be an additional fee. You can also choose to have your old mattress removed for free or for an additional fee with this service.

Mattress Firm aims to deliver your new mattress within 3-5 business days. However, delivery times may vary depending on your location and the availability of your selected mattress. During peak periods, such as holidays, delivery times may also be longer. You can track your delivery online or by contacting Mattress Firm's customer service team.

If you want to keep an eye on your delivery, you can track it online using your order number and zip code. This will give you real-time updates on the status of your delivery and an estimated arrival time. You can also contact Mattress Firm's customer service team for any additional information.

Mattress Firm offers a 120-night sleep trial for all their mattresses. If you're not completely satisfied with your purchase, you can return it for a full refund within this timeframe. However, the mattress must be in good condition and free from any stains or damages. The delivery fee and any additional fees, such as for White Glove Delivery or old mattress removal, are non-refundable.

If you want to exchange your mattress for a different size or model, you can do so within the 120-night sleep trial period. The same conditions apply as with returns, and there may be additional fees for the exchange, depending on the new mattress chosen.

All mattresses sold by Mattress Firm come with a manufacturer's warranty. The length of the warranty will vary depending on the brand and model of the mattress. You can find the specific warranty information for your mattress on Mattress Firm's website or by contacting their customer service team.

In conclusion, Mattress Firm's delivery policy is designed to make the process of purchasing a new mattress as hassle-free as possible. With their Red Carpet and White Glove Delivery services, you can rest assured that your new mattress will be delivered and set up with care. And with their generous sleep trial and warranty, you can sleep soundly knowing that your satisfaction is guaranteed.