If you’ve recently purchased a mattress from Mattress Firm and are not satisfied with your purchase, you may be wondering about their return policy. The good news is that Mattress Firm has a generous return policy that allows customers to return their mattress within a certain timeframe.Mattress Firm Return Policy
Another popular mattress brand, Purple, also has a return policy in place for their customers. While it may differ slightly from Mattress Firm’s policy, it still offers a way for customers to return their mattress if they are not satisfied with their purchase.Purple Mattress Return Policy
If you've decided that your Mattress Firm mattress is not right for you and you want to return it, the process is relatively simple. First, you will need to contact customer service and provide them with your order number and reason for the return. From there, they will guide you through the return process and provide you with a return label.How to Return a Mattress to Mattress Firm
If you’re not completely satisfied with your Mattress Firm mattress, but still want to give the brand a chance, you may be able to exchange your mattress for a different one. Mattress Firm offers an exchange policy that allows customers to exchange their mattress within a certain timeframe.Mattress Firm Exchange Policy
The return process for Mattress Firm is straightforward. Once you have contacted customer service and received your return label, you will need to package your mattress and bring it to a designated shipping carrier. Once the mattress has been received and inspected, you will receive a refund for the purchase price.Mattress Firm Return Process
The return process for Purple mattresses is similar to Mattress Firm’s. You will need to contact customer service, package the mattress, and bring it to a designated shipping carrier. However, Purple also offers a pick-up service for an additional fee, making the return process even easier.Purple Mattress Return Process
If you’re considering returning your Mattress Firm mattress, it’s important to do so within the specified timeframe. Mattress Firm’s return policy allows customers to return their mattress within 120 days of purchase, giving you plenty of time to try out the mattress and decide if it’s the right fit for you.Mattress Firm Return Timeframe
Similarly, Purple’s return policy also allows customers to return their mattress within 100 days of purchase. This timeframe is slightly shorter than Mattress Firm’s but still offers a generous amount of time for customers to test out their mattress and decide if they want to keep it.Purple Mattress Return Timeframe
When returning a mattress to Mattress Firm, customers are responsible for shipping costs. However, if you are exchanging your mattress, Mattress Firm will cover the cost of shipping the new mattress to you. It’s important to keep in mind that shipping costs may vary depending on your location.Mattress Firm Return Shipping
Like Mattress Firm, customers are responsible for shipping costs when returning a Purple mattress. However, if you opt for the pick-up service, Purple will cover the cost of shipping the mattress back to them. This may be a more convenient and cost-effective option for those who are returning their mattress. In conclusion, both Mattress Firm and Purple have return policies in place to ensure customer satisfaction. If you’re not happy with your mattress purchase, make sure to follow the necessary steps and return it within the specified timeframe to receive a refund or exchange. Remember, a good night’s sleep is crucial, so don’t hesitate to try out different mattresses until you find the perfect fit.Purple Mattress Return Shipping