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If you've recently purchased a new mattress from Mattress Firm and are experiencing issues with the product or customer service, you may be wondering how to file a complaint. Luckily, there are several options available to help resolve your issue and ensure that you have a positive experience with Mattress Firm. In this article, we'll be discussing the top 10 main Mattress Firm customer complaint numbers to help you find the best solution for your specific situation.

The first and most direct way to file a complaint with Mattress Firm is by calling their customer service phone number. This number can be found on their website or on your receipt if you made an in-store purchase. Be sure to have your receipt and any relevant information about your complaint ready to provide to the customer service representative. They will work with you to find a resolution to your issue.

If your issue is not resolved through the customer service phone number, you may need to escalate your complaint to Mattress Firm's complaints department. This department is specifically dedicated to handling and resolving customer complaints. You can contact them by phone or email, which can be found on their website.

If you prefer to communicate in writing, you can also reach out to Mattress Firm's customer support email. This can be a great option for those who are more comfortable expressing their concerns in writing or for those who need to provide supporting documents or evidence for their complaint. Keep in mind that response times may be longer through email compared to a phone call.

In some cases, it may be necessary to reach out to Mattress Firm's corporate office to resolve your complaint. You can find their address on their website or by doing a quick internet search. Keep in mind that this should be a last resort option and it may take longer to receive a response compared to other methods of contact.

The Better Business Bureau (BBB) is a non-profit organization that helps consumers resolve issues with businesses. If you are unable to resolve your complaint directly with Mattress Firm, you can file a complaint through the BBB. This can help escalate your issue and may lead to a quicker resolution.

Before making a purchase, many consumers turn to online reviews to see what others are saying about a company. If you are experiencing issues with Mattress Firm, consider leaving a review on their website or on a third-party review site. This can help bring attention to your issue and may encourage the company to take action to resolve it.

If you've exhausted all other options and your complaint is still unresolved, you may need to seek outside help. Consider reaching out to a consumer protection agency or filing a complaint with your state's attorney general's office. These organizations are dedicated to protecting consumers and can help mediate disputes with businesses.

Before contacting Mattress Firm with your complaint, be sure to check their customer service hours. These can typically be found on their website or on their social media pages. It's important to reach out during their business hours to ensure that you are able to speak with a representative and get your issue resolved as quickly as possible.

In some cases, Mattress Firm may have a dedicated hotline for handling customer complaints. This can be a great option as it ensures that your complaint is directed to the appropriate department and can lead to a faster resolution. Check their website or call their customer service phone number to see if a complaint hotline is available.