Mattress Firm is one of the largest mattress retailers in the United States, offering a wide variety of mattresses and bedding accessories. While they strive to provide a seamless and satisfactory shopping experience, there may be instances where customers need to make changes to their orders. In this article, we will discuss the top 10 things you need to know about the mattress firm change order process.Introduction
If you need to make changes to your Mattress Firm order, the first step is to understand the change order process. This process allows you to modify or cancel your order before it is shipped. You can make changes to your order online or by contacting the customer service team. It is important to note that not all changes may be possible depending on the status of your order.Mattress Firm Change Order Process
To change your Mattress Firm order, you can either visit their website or contact their customer service team. If you choose to make changes online, simply log into your account and navigate to your order status page. From there, you can make any necessary modifications or cancellations. If you prefer to speak with a representative, you can call their toll-free number or visit a store location.How to Change Your Mattress Firm Order
Before making any changes to your order, it is important to understand Mattress Firm's order change policy. According to their website, changes can be made up until the day before your scheduled delivery date. After that, changes may not be possible and you may have to refuse delivery or return the item for a refund. It is also important to note that some changes may result in additional fees.Mattress Firm Order Change Policy
Changing your Mattress Firm order online is a convenient and hassle-free option. You can easily make changes from the comfort of your own home without having to wait on hold or visit a store location. Simply log into your account, navigate to your order status page, and follow the prompts to make any necessary changes. This option is available 24/7, making it the most convenient way to modify your order.Changing Your Mattress Firm Order Online
In some cases, you may need to modify your Mattress Firm order rather than canceling it. This could include changing the size or color of your mattress, adding or removing accessories, or adjusting the delivery date. You can make modifications online or by contacting the customer service team. Keep in mind that some modifications may result in additional fees.Mattress Firm Order Modification
If you need to cancel your Mattress Firm order, it is important to do so as soon as possible. As mentioned earlier, changes can only be made up until the day before your scheduled delivery date. After that, canceling may not be an option and you may have to accept the delivery or return the item for a refund. If you choose to cancel, be aware that there may be a cancellation fee.Mattress Firm Order Cancellation
If you have already made changes to your Mattress Firm order, it is important to stay updated on the status of your order. You can do this by logging into your account and checking your order status page. This will show you the current status of your order and any changes that have been made. You can also contact customer service for updates on your order.Mattress Firm Order Update
As mentioned earlier, some changes to your Mattress Firm order may result in additional fees. These fees can vary depending on the type of change and the status of your order. For example, if you need to change the size of your mattress, you may be charged a restocking fee. It is important to carefully review any fees associated with your changes before proceeding.Mattress Firm Order Change Fee
The deadline to make changes to your Mattress Firm order is the day before your scheduled delivery date. After that, changes may not be possible and you will have to accept the delivery or return the item for a refund. It is important to keep this deadline in mind when making any changes to your order.Mattress Firm Order Change Deadline