If you're not completely satisfied with your Mattress Firm adjustable base, you can return it within a certain time frame for a full refund or exchange. The return policy for Mattress Firm adjustable bases is designed to make the process as easy and hassle-free as possible for customers. Mattress Firm Adjustable Base Return Policy
To return a Mattress Firm adjustable base, follow these simple steps: 1. Contact customer service: Before initiating a return, it's important to contact Mattress Firm customer service to notify them of your intent to return the adjustable base. You can do this by calling their toll-free number or sending an email. 2. Pack the base: Once you have received confirmation from customer service, pack the adjustable base in its original packaging or a similar sturdy box to protect it during shipping. 3. Attach the label: Mattress Firm will provide you with a return label that needs to be attached to the box. This label will have all the necessary information for shipping the base back to the company. 4. Ship the base: Drop off the package at your local post office or arrange for a pick-up with the shipping carrier. Make sure to keep a copy of the tracking number for your records. How to Return a Mattress Firm Adjustable Base
The return process for Mattress Firm adjustable bases is straightforward and efficient. After contacting customer service and packing the base, you can expect the following steps: 1. Inspection: Once Mattress Firm receives the returned base, it will undergo a thorough inspection to ensure that it is in good condition. 2. Refund or exchange: If the base is deemed to be in good condition, you can choose to receive a full refund or exchange it for a different base or product. 3. Processing time: The refund or exchange process typically takes 7-10 business days, but it may take longer during busy periods. Mattress Firm Adjustable Base Return Process
When returning a Mattress Firm adjustable base, it's important to follow these instructions to ensure a smooth and successful return: 1. Keep the original packaging: The base must be returned in its original packaging or a similar sturdy box to protect it during shipping. 2. Include all accessories: Make sure to include all accessories that came with the base, such as remotes and power cords. 3. Don't damage the base: The base must be returned in its original condition, so make sure not to damage it during the packing and shipping process. 4. Use the return label: Mattress Firm will provide you with a return label to make the shipping process easier. Please use this label and do not ship the base back on your own. Mattress Firm Adjustable Base Return Instructions
There are no additional fees for returning a Mattress Firm adjustable base within the designated time frame. However, if the base is damaged or not in its original condition, a restocking fee may apply. Mattress Firm Adjustable Base Return Fees
The return timeframe for Mattress Firm adjustable bases is within 120 days of the original purchase date. This allows customers to fully test out the base and ensure their satisfaction before making a final decision. Mattress Firm Adjustable Base Return Timeframe
To be eligible for a return, the Mattress Firm adjustable base must meet the following requirements: 1. Be in good condition: The base must be returned in its original condition without any damage. 2. Include all accessories: All accessories that came with the base, such as remotes and power cords, must be included in the return. 3. Be within the return timeframe: The base must be returned within 120 days of the original purchase date. Mattress Firm Adjustable Base Return Requirements
Return shipping for Mattress Firm adjustable bases is free of charge within the designated return timeframe. However, if the base is being returned outside of this timeframe, the customer will be responsible for the cost of return shipping. Mattress Firm Adjustable Base Return Shipping
Mattress Firm will provide you with a return label to make the return process easier and more convenient. This label will have all the necessary information for shipping the base back to the company. Mattress Firm Adjustable Base Return Label
Before returning a Mattress Firm adjustable base, it's important to contact customer service to obtain return authorization. This ensures that your return will be processed smoothly and efficiently. Mattress Firm Adjustable Base Return Authorization