If you have recently purchased a Mattress Firm 600 adjustable base and are experiencing some issues with it, you’re not alone. While this adjustable base is known for its durability and comfort, there may be times when it doesn’t work as expected. But don’t worry, there are some simple troubleshooting steps you can take to get your adjustable base back in working condition. Here’s what you need to do:How to Troubleshoot a Mattress Firm 600 Adjustable Base That is Not Working
Before we get into the troubleshooting steps, let’s take a look at some common issues you might encounter with your Mattress Firm 600 adjustable base. The most common problem is the adjustable base not responding to the remote control. Other issues may include the base not adjusting to the desired position, making strange noises, or completely stopping working. These issues can be caused by a variety of factors, but luckily most of them can be easily fixed.Common Issues with the Mattress Firm 600 Adjustable Base
If your adjustable base is not responding to the remote control or is not adjusting to the desired position, the first thing you should try is resetting it. To do this, unplug the base from the power source and wait for about 30 seconds before plugging it back in. This will allow the base to reset and should fix any minor issues it was experiencing. If the problem persists, try resetting the remote control as well by removing the batteries and then putting them back in after a few seconds.How to Reset the Mattress Firm 600 Adjustable Base
If resetting the remote control doesn’t work, it may be time to replace it. First, check the batteries to make sure they are not dead or low on power. If the batteries are fine, try using a universal remote to see if that works. If not, you can contact Mattress Firm customer support to order a replacement remote control for your adjustable base.Replacing the Remote Control for the Mattress Firm 600 Adjustable Base
If your adjustable base is not working at all, the issue may be with the power source. Make sure the base is properly plugged in and that the outlet is working. You can also try plugging the base into a different outlet to see if that makes a difference. If the base still doesn’t work, there may be an issue with the motor.Checking the Power Source for the Mattress Firm 600 Adjustable Base
If your adjustable base is not level or is making strange noises, it could be due to the legs being uneven. Use a level to make sure the base is properly aligned and adjust the legs as needed. If the base still makes noises, you can try placing rubber pads under the legs to reduce any vibrations.Adjusting the Legs on the Mattress Firm 600 Adjustable Base
If none of the above troubleshooting steps work, it may be time to contact Mattress Firm customer support for assistance. They have trained professionals who can help you diagnose and fix any issues you may be experiencing with your adjustable base. You can also check if your base is still under warranty and if it is, you may be able to get it repaired or replaced for free.Contacting Mattress Firm Customer Support for Assistance
If the motor on your adjustable base is not working, it will need to be replaced. This is a more complicated process and it is recommended to seek professional help. You can contact Mattress Firm customer support or a licensed technician to replace the motor for you.Replacing the Motor on the Mattress Firm 600 Adjustable Base
If your adjustable base is stuck in one position and won’t move, there may be an issue with the remote control. Try resetting the remote control and if that doesn’t work, replace the batteries. You can also try manually adjusting the base by using the buttons on the control box located on the side of the base. If the base is still stuck, contact customer support for further assistance.How to Fix a Stuck Mattress Firm 600 Adjustable Base
If your adjustable base is working, but you are not satisfied with the settings or the position it is in, you can easily adjust them. The remote control should have buttons for adjusting the head, foot, and overall height of the base. Play around with the settings until you find the most comfortable position for you. You can also check the user manual for more information on the different settings and how to adjust them. In conclusion, the Mattress Firm 600 adjustable base is a reliable and comfortable choice for your sleeping needs, but like any other product, it may experience some issues. By following these troubleshooting steps and seeking professional help when needed, you can ensure your adjustable base stays in top working condition for years to come.Adjusting the Settings on the Mattress Firm 600 Adjustable Base