Uncover 88+ Gorgeous Mattress Firm 120 Day Return Policy Top Choices Of Architects

If you're not satisfied with your recent mattress purchase from Mattress Firm, don't worry - they have a generous return policy in place to ensure that you find the perfect mattress for your needs. With their 120 day return policy, you have plenty of time to test out your new mattress and decide if it's the right fit for you. So let's dive into the details of Mattress Firm's return policy and find out how it works.

Mattress Firm understands that buying a mattress is a big decision, and you may need some time to truly determine if it's the right one for you. That's why they offer a 120 day return policy, giving you four months to try out your new mattress and decide if it meets your comfort and support needs. This is significantly longer than the industry standard of 30-90 days, showing that Mattress Firm truly stands behind their products.

The Mattress Firm 120 day return policy applies to all mattress purchases made in-store or online. This includes mattresses, foundations, adjustable bases, and mattress protectors. In order to be eligible for a return, the mattress must be in like-new condition with no stains, tears, or damages. Mattress Firm also requires that the mattress is used with a proper foundation or bed frame to ensure its longevity.

Now let's dive into the nitty-gritty details of Mattress Firm's return policy. As mentioned before, the return period is 120 days, starting from the date of delivery. If you decide to return your mattress within this time frame, you are eligible for a full refund, minus any delivery or pickup fees. Mattress Firm also offers a one-time exchange for a different mattress model or size, free of charge.

If you're looking to return your mattress to Mattress Firm, the process is simple and hassle-free. You can either return it to your nearest Mattress Firm store or contact their customer service team to schedule a pickup. Once the mattress is inspected and approved for return, you will receive your refund within 3-5 business days.

Mattress Firm aims to make the return process as quick as possible for their customers. Once the mattress is picked up or returned to the store, it will typically take 3-5 business days for the return to be processed and for you to receive your refund. However, during busy periods, this timeframe may be extended.

While Mattress Firm's return policy is quite generous, there are a few exceptions to keep in mind. Custom-made or special order mattresses cannot be returned or exchanged, as they are specifically made to your specifications. Additionally, any mattresses that have been stained, damaged, or show signs of misuse or abuse will not be eligible for a return.

As mentioned earlier, in order to be eligible for a return, the mattress must be in like-new condition with no damages or stains. Mattress Firm also requires that the mattress be used with a proper foundation or bed frame to ensure its durability. It's important to keep these requirements in mind when using your mattress during the 120 day return period.

Mattress Firm offers two convenient return options for their customers. You can either return the mattress to your nearest Mattress Firm store or schedule a pickup with their customer service team. Both options are free of charge and will result in a full refund, minus any delivery fees.

If you choose to return your mattress through pickup, Mattress Firm will arrange and cover the cost of shipping. However, if you decide to return the mattress to a store, you will be responsible for transportation costs. It's important to keep this in mind when deciding which return option is best for you.