1. Tempur-Pedic
Tempur-Pedic is a household name when it comes to quality mattresses with excellent customer service satisfaction. Their mattresses are known for their superior comfort and support, and their customer service is no exception. With a loyal customer base and numerous awards for their customer service, Tempur-Pedic sets the standard for other mattress brands to follow.
2. Casper
Casper is a relatively new player in the mattress industry, but they have quickly made a name for themselves with their innovative products and exceptional customer service. They offer a wide range of mattresses, from their popular Casper Original to their luxury Wave and Hybrid models. With a 100-night trial and a 10-year warranty, Casper stands behind their products and their customers.
3. Purple
Purple is known for its unique Purple Grid technology, which provides pressure relief and support for a comfortable sleep. But what sets them apart from other mattress brands is their outstanding customer service. From their responsive live chat feature to their 100-night trial and 10-year warranty, Purple goes above and beyond to ensure their customers are satisfied.
4. Saatva
Saatva is a luxury mattress brand that offers a personalized shopping experience for their customers. They have a team of dedicated sleep experts available to answer any questions and help customers find the perfect mattress for their needs. With free white glove delivery and a 180-night trial, Saatva makes sure their customers are completely satisfied with their purchase.
5. Amerisleep
Amerisleep is a top-rated mattress brand that offers a variety of memory foam and hybrid mattresses. They pride themselves on their customer service, with a knowledgeable and friendly support team available to assist customers with any inquiries. Amerisleep also offers a 100-night trial and a 20-year warranty, showing their commitment to their customers' satisfaction.
6. Leesa
Leesa is a socially conscious mattress brand that not only provides quality products but also gives back to the community. For every 10 mattresses sold, they donate one to a shelter in need. In addition to their philanthropy, Leesa also offers a 100-night trial and a 10-year warranty for their customers' peace of mind.
7. Helix
Helix is a mattress brand that understands the importance of a personalized sleep experience. They offer a sleep quiz to help customers find the perfect mattress for their specific needs and preferences. With a 100-night trial and a 10-year warranty, Helix stands by their commitment to providing excellent customer service.
8. Nectar
Nectar is a popular mattress brand that offers a high-quality memory foam mattress at an affordable price. They also provide a 365-night trial and a forever warranty, demonstrating their confidence in their product and commitment to customer satisfaction. Nectar's customer service team is also available 24/7 to address any concerns or questions.
9. Tuft & Needle
Tuft & Needle is a mattress brand that focuses on simplicity and transparency. Their mattresses are made with high-quality materials and are sold at a fair price. They offer a 100-night trial and a 10-year warranty, as well as a responsive customer service team that is available to assist customers with any issues or inquiries.
10. Layla
Layla is a unique mattress brand that offers a flippable mattress with one side being soft and the other being firm. They also use copper-infused memory foam, which provides cooling and antimicrobial properties for a clean and comfortable sleep. Layla offers a 120-night trial and a lifetime warranty, showing their commitment to their customers' satisfaction and the durability of their products.
Top Mattress Brands with Exceptional Customer Service

Why Customer Service Matters for Mattress Brands

1. Saatva

2. Casper

3. Helix

4. Nectar

5. Tempur-Pedic

Conclusion
