Keith Lutz is a well-known name in the mattress industry, and for good reason. As the founder and CEO of Mattress Firm, he has built a company that is synonymous with quality, comfort, and affordability. With over 30 years of experience in the retail industry, Keith Lutz has revolutionized the way people buy mattresses.Keith Lutz - Mattress Firm
At Mattress Firm, the store manager plays a crucial role in ensuring that customers have a positive shopping experience. As the leader of the store team, the store manager is responsible for overseeing daily operations, managing inventory, and providing exceptional customer service. Keith Lutz understands the importance of having a strong and capable store manager to ensure the success of each store location.Keith Lutz - Mattress Firm - Store Manager
The sales associates at Mattress Firm are the face of the company. They are responsible for assisting customers in finding the perfect mattress for their needs and budget. With extensive product knowledge and excellent customer service skills, sales associates at Mattress Firm help customers make an informed decision and ensure their satisfaction. Keith Lutz values the hard work and dedication of his sales team.Keith Lutz - Mattress Firm - Sales Associate
Customer service is a top priority for Keith Lutz and his team at Mattress Firm. From the moment a customer walks into a store, their satisfaction is the main focus. The customer service team is responsible for answering any questions or concerns, addressing any issues, and ensuring that customers have a positive experience with the company. With a strong emphasis on customer service, Mattress Firm has built a loyal customer base.Keith Lutz - Mattress Firm - Customer Service
Once a customer has purchased their mattress, the delivery driver plays a crucial role in ensuring that it arrives safely and on time. The delivery driver is responsible for delivering and setting up the mattress in the customer's home, providing excellent service, and representing the company in a professional manner. Keith Lutz understands that the delivery driver is an important part of the customer's overall experience with Mattress Firm.Keith Lutz - Mattress Firm - Delivery Driver
The warehouse associates at Mattress Firm are responsible for receiving, storing, and preparing products for delivery to the stores. They play a crucial role in ensuring that the stores have a sufficient inventory to meet customer demands. Keith Lutz values the hard work and dedication of his warehouse team in keeping the supply chain running smoothly.Keith Lutz - Mattress Firm - Warehouse Associate
The regional manager at Mattress Firm oversees multiple store locations and is responsible for ensuring their success. They work closely with store managers to ensure that each store is meeting its goals and providing exceptional customer service. Keith Lutz trusts his regional managers to represent the company and lead their teams to success.Keith Lutz - Mattress Firm - Regional Manager
As the head of a district, the district manager at Mattress Firm is responsible for overseeing the operations of multiple regions and ensuring their success. They work closely with regional managers to ensure that each store location is meeting its goals and providing excellent customer service. Keith Lutz understands the importance of having a strong and capable district manager to ensure the success of multiple store locations.Keith Lutz - Mattress Firm - District Manager
The corporate office at Mattress Firm is the backbone of the company. From marketing and advertising to finance and operations, the corporate office team works tirelessly to support the success of the stores and the overall company. Keith Lutz recognizes the hard work and dedication of the corporate office team in driving the success of Mattress Firm.Keith Lutz - Mattress Firm - Corporate Office
As a franchise owner, individuals have the opportunity to own and operate their own Mattress Firm store. With the support and guidance of the corporate office, franchise owners can benefit from the established brand and business model of Mattress Firm. Keith Lutz is proud to offer franchise opportunities to individuals who are looking to be a part of the Mattress Firm family.Keith Lutz - Mattress Firm - Franchise Owner