If you're in the market for a new mattress, chances are you've heard of the Purple Mattress. This unique and innovative mattress has gained a lot of popularity for its pressure-relieving and supportive qualities. But as with any big purchase, it's important to know if the product comes with a warranty. In this article, we'll answer the question: does Purple Mattress have a warranty?Purple Mattress Warranty Information
The short answer is yes, Purple Mattress does offer a warranty. In fact, they offer one of the best warranties in the mattress industry. This shows the company's confidence in their product and their commitment to customer satisfaction.Does Purple Mattress Offer a Warranty?
The Purple Mattress warranty covers any manufacturing defects or flaws in the materials used to make the mattress. This includes issues like sagging, indentations, and cracks in the foam. The warranty also covers any physical flaws, such as broken zippers or loose threads.Purple Mattress Warranty Coverage
The Purple Mattress warranty covers the entire mattress and all its components. This includes the cover, the foam layers, and the core support layer. If any of these parts are found to be defective, Purple will either repair or replace the mattress, depending on the extent of the damage.What Does the Purple Mattress Warranty Cover?
The Purple Mattress warranty is valid for 10 years from the date of purchase. This is a generous warranty length compared to other mattress companies, which typically offer warranties of 5-10 years.Purple Mattress Warranty Length
If you experience any issues with your Purple Mattress, you can file a warranty claim by contacting their customer service team. You will need to provide proof of purchase and photos of the issue. Purple will then assess the damage and determine if it is covered under the warranty.How to File a Warranty Claim with Purple Mattress
There are a few exclusions to the Purple Mattress warranty. These include normal wear and tear, damage caused by misuse or improper care, and stains or odors. It's important to properly care for your mattress to ensure your warranty remains valid.Purple Mattress Warranty Exclusions
The Purple Mattress warranty is non-transferable, meaning it is only valid for the original purchaser. If you sell or give away your mattress, the warranty will not transfer to the new owner.Purple Mattress Warranty Transferability
While it is not required, registering your Purple Mattress can make the warranty process smoother. By registering your mattress, you can easily access your warranty information and file a claim if needed. To register your mattress, simply visit the Purple Mattress website and provide your purchase information.Purple Mattress Warranty Registration
Here are some frequently asked questions about the Purple Mattress warranty: Q: What if I want to return my Purple Mattress? A: The Purple Mattress comes with a 100-night trial period, so if you are not satisfied with your purchase, you can return it for a full refund. However, the 10-year warranty will be void if you return the mattress. Q: Does the warranty cover damage caused by moving the mattress? A: No, the warranty does not cover damage caused by moving the mattress. It's important to follow Purple's instructions for moving the mattress to avoid any damage. Q: Can I extend the warranty? A: No, Purple does not offer extended warranties for their mattresses at this time. Now that you know all about the Purple Mattress warranty, you can rest easy knowing your investment is protected. Remember to properly care for your mattress to ensure it remains in good condition and your warranty stays valid. Happy sleeping on your Purple Mattress!Purple Mattress Warranty FAQs