When purchasing a new mattress, delivery is a crucial part of the process. After all, you want to make sure your new mattress arrives in a timely and convenient manner. That's where Mattress Firm comes in. As one of the leading mattress retailers in the United States, Mattress Firm offers a variety of delivery options to suit your needs. In this article, we'll dive into the top 10 things you need to know about Mattress Firm delivery.Mattress Firm Delivery: What You Need to Know
One of the great things about Mattress Firm is that they offer multiple delivery options to fit your schedule and budget. Standard delivery is free for orders over $499 and includes full-service delivery to your room of choice. For an additional fee, you can opt for white glove delivery, which includes set-up and removal of your old mattress. If you're in a hurry, you can also choose expedited delivery for an extra charge.Mattress Firm Delivery Options
Before making a purchase, it's important to familiarize yourself with Mattress Firm's delivery policy. This policy outlines the terms and conditions of delivery, including fees, delivery windows, and what to expect on the day of delivery. It's always a good idea to read through the policy before making a decision to ensure you understand the process.Mattress Firm Delivery Policy
One of the most common questions about Mattress Firm delivery is how long it will take for your new mattress to arrive. The answer can vary depending on your location and the availability of the mattress you've chosen. In general, you can expect your mattress to be delivered within 3-7 business days. However, if you've chosen a custom or backordered mattress, the delivery time may be longer.Mattress Firm Delivery Time
It's always a good idea to read reviews before making a purchase, and this applies to mattress delivery as well. Luckily, Mattress Firm has a solid reputation for their delivery service. Many customers report that their mattresses arrived on time and were set up efficiently. However, there have been some complaints about delivery delays and issues with customer service. It's always a good idea to do your research and read reviews from multiple sources before making a decision.Mattress Firm Delivery Reviews
As mentioned earlier, standard delivery from Mattress Firm is free for orders over $499. However, if you're purchasing a lower-priced mattress or opting for white glove or expedited delivery, there will be an additional fee. This fee varies depending on your location and the services you've chosen, so be sure to check the total cost before making a purchase.Mattress Firm Delivery Fee
If you're someone who likes to know where their package is at all times, you'll be happy to know that Mattress Firm offers delivery tracking for their mattresses. Once your order has been processed and shipped, you'll receive a tracking number that you can use to follow your mattress's journey to your doorstep. This way, you can plan your day accordingly and make sure you're home when your mattress arrives.Mattress Firm Delivery Tracking
While most customers have had positive experiences with Mattress Firm delivery, there have been some complaints from unhappy customers. Some of the most common complaints include delivery delays, damaged or incorrect products, and poor customer service. If you do have an issue with your delivery, be sure to contact Mattress Firm's customer service team to try and resolve the issue.Mattress Firm Delivery Complaints
If you're wondering about the status of your Mattress Firm delivery, there are a few ways to check. First, you can log into your account on the Mattress Firm website and check your order status. You can also track your delivery using the tracking number provided in your shipping confirmation email. And if all else fails, you can always contact customer service for an update.Mattress Firm Delivery Status
Lastly, it's important to understand the delivery schedule for Mattress Firm. Deliveries are typically made between 7am and 7pm, Monday through Saturday. You can choose a specific delivery date during the checkout process, but keep in mind that this date may be subject to availability. If you need to reschedule your delivery, you can do so by contacting customer service at least 48 hours in advance.Mattress Firm Delivery Schedule