In recent years, mattress retailer Mattress Firm has faced numerous class action lawsuits over its business practices. These lawsuits have brought attention to the deceptive sales tactics, false advertising, and other controversial actions allegedly taken by the company. As a result, Mattress Firm has been forced to pay millions of dollars in settlements and has faced damage to its reputation. Here are the top 10 results of class action lawsuits against Mattress Firm.Class Action Lawsuit Against Mattress Firm
In 2017, a class action lawsuit was filed against Mattress Firm in California, accusing the company of using deceptive sales tactics to trick customers into buying more expensive mattresses. The lawsuit alleged that Mattress Firm employees were trained to misrepresent the mattresses' regular prices and offer fake discounts to make customers believe they were getting a good deal. The case was eventually settled for $1.5 million, with affected customers receiving refunds or discounts on future purchases.1. "Mattress Firm Faces Class Action Lawsuit Over Deceptive Sales Tactics"
In 2019, another class action lawsuit was filed against Mattress Firm, this time in Illinois, for false advertising. The lawsuit claimed that Mattress Firm advertised that its mattresses were "made in the USA" when, in reality, some components were imported from other countries. The company settled the case for $2.25 million, and customers who purchased mattresses between 2013 and 2019 were eligible for a refund or discount.2. "Class Action Lawsuit Filed Against Mattress Firm for False Advertising"
In 2018, two former Mattress Firm employees filed a class action lawsuit against the company, accusing it of price fixing. The lawsuit alleged that Mattress Firm conspired with manufacturers to set minimum prices for mattresses, effectively eliminating competition and driving up prices. The case is ongoing, with Mattress Firm denying the allegations.3. "Mattress Firm Accused of Price Fixing in Class Action Lawsuit"
In 2018, a former Mattress Firm employee filed a class action lawsuit against the company, claiming that she was not paid for all the hours she worked and was not given proper rest and meal breaks. Several other former employees joined the lawsuit, and it was later expanded to include allegations of discrimination and retaliation. The case is ongoing, with Mattress Firm denying the claims.4. "Former Employees Join Class Action Lawsuit Against Mattress Firm for Unfair Labor Practices"
In 2020, a class action lawsuit was filed against Mattress Firm in California, alleging that the company was selling used mattresses as new. The lawsuit claimed that some customers received mattresses with visible stains, tears, and other signs of use, despite being advertised as new. Mattress Firm has denied the allegations and is currently fighting the case in court.5. "Consumers File Class Action Lawsuit Against Mattress Firm for Selling Used Mattresses as New"
In 2017, a class action lawsuit was filed against Mattress Firm, accusing the company of misleading customers about its financing options. The lawsuit claimed that Mattress Firm advertised 0% financing but failed to disclose the terms and conditions, resulting in customers being charged interest. The case was eventually settled for $2.4 million, and affected customers were eligible for refunds.6. "Class Action Lawsuit Alleges Mattress Firm Misled Customers About Financing Options"
In 2019, a class action lawsuit was filed against Mattress Firm, alleging that the company sold defective mattresses that developed indentations and sagging after only a few months of use. The lawsuit claimed that Mattress Firm refused to honor its warranty and failed to provide proper customer service. The case is ongoing, with Mattress Firm denying the allegations.7. "Mattress Firm Faces Class Action Lawsuit for Selling Defective Products"
In 2018, a class action lawsuit was filed against Mattress Firm, accusing the company of misrepresenting the warranty coverage for its mattresses. The lawsuit claimed that Mattress Firm advertised a "full replacement" warranty, but in reality, customers had to pay a percentage of the original purchase price to receive a replacement mattress. The case was settled for $3.5 million, with affected customers receiving refunds or discounts.8. "Class Action Lawsuit Claims Mattress Firm Misrepresented Warranty Coverage"
In 2020, Mattress Firm settled a class action lawsuit for $10 million over allegations of deceptive sales practices. The lawsuit claimed that the company used fake sales to lure customers and misrepresented the quality and origin of its mattresses. The settlement included refunds and discounts for affected customers and required Mattress Firm to change its business practices.9. "Mattress Firm Settles Class Action Lawsuit for $10 Million Over Deceptive Sales Practices"
In 2021, a group of customers filed a class action lawsuit against Mattress Firm in Arizona, alleging false advertising. The lawsuit claimed that the company advertised a "free adjustable base" promotion but failed to disclose that customers had to purchase a specific mattress and base set to be eligible. The case is ongoing, with Mattress Firm denying the allegations. Despite facing numerous class action lawsuits, Mattress Firm continues to be one of the largest mattress retailers in the United States. However, these lawsuits have shed light on the company's questionable business practices and may make customers think twice before making a purchase from Mattress Firm in the future.10. "Customers Seek Class Action Status in Lawsuit Against Mattress Firm for False Advertising"