When it comes to purchasing a new mattress, it's important to consider the return policy just in case the mattress doesn't meet your expectations. Leesa is a popular mattress brand that offers a risk-free 100-night trial for their mattresses. But what happens if your Leesa mattress gets stained? Can you still return it? Let's take a closer look at the Leesa mattress return policy.Leesa Mattress Return Policy
According to Leesa's return policy, a stained mattress is not eligible for return. This is because a stained mattress is considered to be in unsanitary condition, making it difficult for the company to resell. However, Leesa does offer a solution for getting rid of stains on your mattress.Can I Return a Stained Leesa Mattress?
If your Leesa mattress has become stained, don't panic just yet. Leesa provides a detailed stain removal guide on their website, which includes step-by-step instructions on how to remove different types of stains. They also recommend using a waterproof mattress protector to prevent stains from occurring in the first place.Leesa Mattress Stain Removal Guide
Leesa offers a 10-year limited warranty for their mattresses, which covers any manufacturing defects. In case you experience any issues with your mattress, you can contact Leesa's customer service team for assistance. If the issue cannot be resolved, Leesa may offer a replacement or refund, depending on the situation.Leesa Mattress Warranty and Returns
If you are not satisfied with your Leesa mattress within the 100-night trial period, you can initiate a return by contacting Leesa's customer service team. They will arrange for the mattress to be picked up from your home and donated to a local charity or recycled. You will receive a full refund for the mattress, minus any discounts or promotions that were applied at the time of purchase.How to Return a Leesa Mattress
The return process for a Leesa mattress is simple and hassle-free. Once you have contacted their customer service team, they will schedule a date for the mattress to be picked up. You do not need to repackage the mattress, as the pickup company will handle that. However, it is recommended to keep the original packaging in case you need to return the mattress.Leesa Mattress Return Process
The return shipping for a Leesa mattress is free of charge within the contiguous United States. However, if you live in Alaska or Hawaii, there will be a shipping fee for the return. Leesa also offers international shipping for an additional fee, but the mattress cannot be returned from outside the United States.Leesa Mattress Return Shipping
Leesa does not charge any fees for returning a mattress within the 100-night trial period. However, if you decide to return the mattress after the trial period, a restocking fee of $99 will be deducted from your refund. Additionally, any white glove delivery charges or discounts applied at the time of purchase will not be refunded.Leesa Mattress Return Fees
Once your returned mattress has been picked up, it may take up to two weeks for the refund to be processed. You will receive an email confirmation once the refund has been issued. If you have any concerns or questions about the return process, you can contact Leesa's customer service team for assistance.Leesa Mattress Return Timeframe
To be eligible for a return, the mattress must be in good condition without any stains or damage. If the mattress has been stained or damaged, it will not be eligible for return. Additionally, the return policy only applies to the original purchaser of the mattress and is not transferable to any other person.Leesa Mattress Return Conditions