When it comes to purchasing a new mattress, it's important to know the return policy of the store you're buying from. Ashley Furniture, one of the largest furniture retailers in the United States, has a comprehensive return policy for all their products, including mattresses. With a focus on customer satisfaction, Ashley Furniture offers a hassle-free return process that gives customers peace of mind when making a purchase. Let's take a closer look at their return policy and find out if you can return a mattress to Ashley Furniture.1. Ashley Furniture Return Policy
The short answer is yes, you can return a mattress to Ashley Furniture. However, there are certain conditions and guidelines that need to be followed in order for your return to be accepted. Firstly, the mattress must be in its original condition and packaging. This means that it should not have been used or damaged in any way. Additionally, the mattress must be returned within a specific timeframe, which we will discuss in more detail later on.2. Can I Return a Mattress to Ashley Furniture?
If you've decided that the mattress you purchased from Ashley Furniture is not the right fit for you, the first step is to contact their customer service team. You can do this by phone, email, or by visiting your local Ashley Furniture store. The customer service team will guide you through the return process and provide you with a return authorization number. This number is important as it will be used to track your return and ensure a smooth process.3. How to Return a Mattress to Ashley Furniture
Once you have your return authorization number, you can start the return process. The mattress needs to be securely packaged in its original packaging and ready for pickup or drop-off. You can either schedule a pickup with Ashley Furniture's delivery team or drop off the mattress at your nearest Ashley Furniture store. After the mattress has been received and inspected by Ashley Furniture, you will receive a refund for the purchase price of the mattress. It's important to note that the delivery and handling fees are non-refundable.4. Ashley Furniture Mattress Return Process
As mentioned earlier, there are certain guidelines that need to be followed when returning a mattress to Ashley Furniture. Here are a few key things to keep in mind:5. Returning a Mattress to Ashley Furniture: What You Need to Know
In addition to their return policy, Ashley Furniture also offers a comfort guarantee for their mattresses. This means that if you are not satisfied with the comfort level of your mattress, you can exchange it for a new one within 30 days of the delivery or pickup date. However, this guarantee does not apply to clearance or "as-is" mattresses. If you decide to exchange your mattress, you will be responsible for the delivery and handling fees for the new mattress as well as any difference in price.6. Ashley Furniture Return Options for Mattresses
As mentioned earlier, Ashley Furniture does not offer an exchange for mattresses. However, they do have a comfort guarantee for their mattresses, which allows you to exchange it for a new one within 30 days of purchase. If you are not satisfied with the comfort level of your mattress, you can contact Ashley Furniture's customer service team to start the exchange process.7. Can You Exchange a Mattress at Ashley Furniture?
If you're considering returning a mattress to Ashley Furniture, it's important to keep in mind the timeframe for returns. The mattress needs to be returned within 30 days of the delivery or pickup date in order to be eligible for a refund. If you miss this timeframe, your return may be rejected or subject to additional fees.8. Ashley Furniture Mattress Return Timeframe
Now that we've gone through the return process and guidelines, let's recap on the key points of Ashley Furniture's mattress return policy:9. Understanding Ashley Furniture's Mattress Return Policy
Returning a mattress can be a hassle, so here are a few tips to make the process smoother:10. Tips for Returning a Mattress to Ashley Furniture