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If you are not satisfied with your Sleep Number mattress, you may be wondering if it is possible to exchange it for a different model or size. The answer is yes, you can exchange your Sleep Number mattress, but there are certain steps and policies you should be aware of before initiating the process.

The first step in exchanging your Sleep Number mattress is to make sure you are within the exchange period. According to Sleep Number's exchange policy, you have 100 nights from the date of delivery to exchange your mattress. After that, the mattress is considered final sale and cannot be exchanged.

Next, you will need to decide on the new mattress you want to exchange for. Sleep Number offers a variety of models and sizes, so make sure to do your research and choose the one that best fits your needs.

Once you have selected your new mattress, you can initiate the exchange process by contacting Sleep Number's customer service team. They will guide you through the next steps and provide you with the necessary information and forms.

Sleep Number's exchange policy allows for one exchange per mattress purchase. This means that if you have already exchanged your mattress, you will not be able to do so again. Additionally, the exchange must be for a mattress of equal or greater value than the original purchase.

It's important to note that the exchange policy only applies to mattresses and not other Sleep Number products such as pillows, bedding, or furniture. These items cannot be exchanged unless they are defective or damaged.

Once you have contacted Sleep Number's customer service team and initiated the exchange process, there are a few steps you will need to follow to complete the exchange:

Step 1: Package your current mattress for return. This includes removing all bedding and accessories and placing the mattress in its original packaging or a similar-sized box.

Step 2: Schedule a pickup with Sleep Number's delivery team. They will come to your home and pick up the packaged mattress for return.

Step 3: Once your original mattress has been picked up, your new mattress will be delivered to your home. You may be responsible for any delivery or exchange fees associated with the new mattress.

If you are not satisfied with your Sleep Number mattress and it is still within the 100-night exchange period, you may be wondering if you can return it for a refund. Unfortunately, Sleep Number does not offer refunds for mattress purchases. The only option for dissatisfaction with your mattress is to exchange it for a different model or size.

The exchange process for a Sleep Number mattress typically takes between 2-4 weeks. This includes the time it takes for your original mattress to be picked up, your new mattress to be delivered, and any necessary paperwork to be completed. Keep in mind that this timeframe may vary depending on your location and availability of delivery and pickup slots.

When exchanging your Sleep Number mattress, you have two options. The first option is to exchange for a different model or size within the same series. For example, if you purchased a Sleep Number 360 P6 mattress, you can exchange it for another model in the 360 series such as the P5 or PSE.

The second option is to upgrade to a different series. This means that if you purchased a Sleep Number 360 P6 mattress, you can exchange it for a model in the 360 series or upgrade to a model in the 360 Smart Bed series.

There may be fees associated with exchanging your Sleep Number mattress. These fees can include delivery or exchange fees for the new mattress or a fee for pickup of the original mattress. Make sure to inquire about any potential fees before initiating the exchange process.

As previously mentioned, the exchange process for a Sleep Number mattress can take between 2-4 weeks. However, if you are exchanging during a peak period, such as holidays or sales, it may take longer. It's important to keep this in mind when considering the timeframe for your exchange.

If you are ready to exchange your Sleep Number mattress, you can initiate the process by contacting Sleep Number's customer service team. They will guide you through the necessary steps and provide you with the information and forms needed to complete the exchange. Make sure to have your original purchase information and mattress serial number on hand for a smoother process.

In conclusion, if you are unhappy with your Sleep Number mattress, you can exchange it for a different model or size within 100 days of delivery. Make sure to familiarize yourself with Sleep Number's exchange policy and follow the necessary steps to ensure a successful exchange. With the right research and information, you can find the perfect Sleep Number mattress for your needs.