When shopping for furniture, it's important to know the return policy of the store you're purchasing from. At American Signature Furniture, we strive to provide our customers with the best possible shopping experience, which includes a clear and fair return policy. Our return policy allows customers to return or exchange most items within 30 days of purchase with a receipt. This gives you plenty of time to test out your new furniture and make sure it's the perfect fit for your home. However, there are a few exceptions to this policy, which we will discuss in more detail below. We want to make sure our customers are fully informed about our return policy so they can shop with confidence and peace of mind.1. American Signature Furniture Return Policy
At American Signature Furniture, we understand the importance of a good night's sleep. That's why we offer a specific return policy for our mattresses, to ensure that our customers are completely satisfied with their purchase. If you are not satisfied with your mattress, you can return it within 30 days of purchase for a full refund or exchange. This includes mattresses that have been used, as we want our customers to truly experience the comfort and quality of our mattresses. However, there are a few requirements and exceptions to keep in mind when returning a mattress, which we will discuss in the following sections.2. American Signature Furniture Mattress Return Policy
If you do decide to return your mattress, the process is simple and hassle-free. All you need to do is bring the mattress back to one of our store locations with your receipt and original packaging. Our team will then inspect the mattress to ensure it is in good condition and meets the return requirements. Once approved, you will receive your refund or exchange. If you are exchanging for a different mattress, any price difference will be charged or refunded accordingly.3. American Signature Furniture Mattress Return Process
If you decide to exchange your mattress for a different one, our exchange policy allows for one exchange within 30 days of purchase. This allows you to try out a different mattress if the first one you chose is not meeting your needs. However, the exchanged mattress must be of equal or greater value than the original purchase. If the new mattress is of greater value, you will be responsible for paying the difference. Please note that our mattress exchange policy only applies to mattresses, and not to any other furniture items.4. American Signature Furniture Mattress Exchange Policy
In addition to our return and exchange policy, we also offer a mattress warranty for your peace of mind. Our mattresses come with a limited manufacturer's warranty, which covers any defects in materials or workmanship for a certain period of time. The length of the warranty varies based on the type of mattress you purchase, so be sure to ask one of our associates for more information. Our goal is to provide our customers with quality mattresses that will last for years to come.5. American Signature Furniture Mattress Warranty
As mentioned earlier, our mattress return policy allows for returns within 30 days of purchase. This timeframe gives you enough time to properly test out your mattress and make a decision about whether it meets your needs or not. If you are unable to return the mattress within this timeframe, please contact our customer service team to discuss your options. We strive to work with our customers to ensure their satisfaction, even if it falls outside of our standard return policy.6. American Signature Furniture Mattress Return Timeframe
There are a few requirements that must be met in order to return a mattress to American Signature Furniture. These include:7. American Signature Furniture Mattress Return Requirements
If you are returning a mattress, you are responsible for the cost of shipping it back to our store. However, if the mattress is being returned due to a defect covered by the warranty, we will cover the cost of shipping. If you are exchanging for a different mattress, you will also be responsible for the cost of shipping the new mattress to your home. Our team will work with you to schedule a convenient delivery time.8. American Signature Furniture Mattress Return Shipping
There are no additional fees for returning a mattress to American Signature Furniture, as long as it meets the requirements and falls within the designated return timeframe. However, if the mattress is damaged or not in good condition, a restocking fee may apply. Please note that this fee only applies to mattresses, and does not apply to any other furniture items being returned.9. American Signature Furniture Mattress Return Fees
While our return policy allows for most items to be returned within 30 days, there are a few exceptions that cannot be returned or exchanged. These include:10. American Signature Furniture Mattress Return Exceptions