Welcome to Amazon.ca, where we strive to provide you with the best shopping experience possible. We understand that sometimes things don't work out, which is why we have a comprehensive returns policy in place for your convenience. Whether you've changed your mind or received a defective product, we've got you covered. Read on to learn more about our easy and hassle-free return process.Amazon.ca Help: Returns Policy
If you are not satisfied with your purchase, you can easily return the item by following these simple steps: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Print out the return label and packing slip provided by Amazon. Step 5: Pack the item securely with the packing slip and return label, and drop it off at your nearest Canada Post location. Once we receive your returned item, we will issue a refund to your original payment method within 5-7 business days. Please note that shipping fees are non-refundable.Amazon.ca Help: Return Items You Ordered
Did you know that Amazon has over 1000 Hub Locker locations across Canada? These lockers provide a safe and convenient way to return your package without having to wait in line at the post office. Follow these steps to return your package at an Amazon Hub Locker: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Select the Amazon Hub Locker location nearest to you. Step 5: Print out the return label and packing slip provided by Amazon. Step 6: Pack the item securely with the packing slip and return label, and drop it off at the selected Amazon Hub Locker. Once your return is processed, you will receive a refund to your original payment method within 5-7 business days.Amazon.ca Help: Return a Package at an Amazon Hub Locker
Another convenient way to return your package is through an Amazon Pickup Location. With over 150 locations across Canada, you can easily drop off your return during your daily errands. Here's how: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Select the Amazon Pickup Location nearest to you. Step 5: Print out the return label and packing slip provided by Amazon. Step 6: Pack the item securely with the packing slip and return label, and drop it off at the selected Amazon Pickup Location. Your refund will be processed within 5-7 business days after we receive your return.Amazon.ca Help: Return a Package at an Amazon Pickup Location
If you live in a condo or apartment building with an Amazon Locker, you can also use this option to return your package. Simply follow these steps: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Select the Amazon Locker location nearest to you. Step 5: Print out the return label and packing slip provided by Amazon. Step 6: Pack the item securely with the packing slip and return label, and drop it off at the selected Amazon Locker. Your refund will be processed within 5-7 business days after we receive your return.Amazon.ca Help: Return a Package at an Amazon Locker
If you prefer to return your package in person, you can do so at an Amazon Counter location. These are retail stores that have partnered with Amazon to provide a convenient return option for our customers. Here's what you need to do: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Select the Amazon Counter location nearest to you. Step 5: Print out the return label and packing slip provided by Amazon. Step 6: Pack the item securely with the packing slip and return label, and drop it off at the selected Amazon Counter. Once your return is processed, you will receive a refund to your original payment method within 5-7 business days.Amazon.ca Help: Return a Package at an Amazon Counter
For oversized or heavy items, you can use the Amazon Hub Locker+ option to return your package. This service is available at select locations and allows you to drop off your return without the need for a return label. Here's how: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Select the Amazon Hub Locker+ location nearest to you. Step 5: Pack the item securely and bring it to the selected Amazon Hub Locker+ location. Your refund will be processed within 5-7 business days after we receive your return.Amazon.ca Help: Return a Package at an Amazon Hub Locker+
Similar to the Amazon Hub Locker+ option, you can also return oversized or heavy items at an Amazon Pickup Location+. These locations have larger lockers to accommodate bigger packages. Here's how to return your package using this option: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Select the Amazon Pickup Location+ nearest to you. Step 5: Pack the item securely and bring it to the selected Amazon Pickup Location+. Your refund will be processed within 5-7 business days after we receive your return.Amazon.ca Help: Return a Package at an Amazon Pickup Location+
If you live in a condo or apartment building with an Amazon Locker+, you can also use this option to return your oversized or heavy items. Simply follow these steps: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Select the Amazon Locker+ location nearest to you. Step 5: Pack the item securely and bring it to the selected Amazon Locker+. Your refund will be processed within 5-7 business days after we receive your return.Amazon.ca Help: Return a Package at an Amazon Locker+
If you prefer to return your oversized or heavy items in person, you can do so at an Amazon Counter+ location. These are retail stores that have partnered with Amazon to provide a convenient return option for our customers. Here's what you need to do: Step 1: Log in to your Amazon account and go to the "Your Orders" page. Step 2: Find the item you wish to return and click on the "Return or Replace Items" button. Step 3: Select the reason for your return and follow the prompts to complete the return process. Step 4: Select the Amazon Counter+ location nearest to you. Step 5: Pack the item securely and bring it to the selected Amazon Counter+. Once your return is processed, you will receive a refund to your original payment method within 5-7 business days. At Amazon.ca, we want you to be completely satisfied with your purchase. That's why we have a variety of return options available to make the process as easy and convenient as possible. If you have any questions or concerns, our customer service team is always here to help. Happy shopping!Amazon.ca Help: Return a Package at an Amazon Counter+