Sleep Train has been a household name in the mattress industry for over 30 years. With a reputation for quality products and excellent customer service, Sleep Train has become a go-to destination for those seeking a good night's sleep. However, in recent years, the company has undergone a major change that has left many customers wondering what happened to their beloved Sleep Train stores. In this article, we will explore the top 10 reasons behind the change from Sleep Train to Mattress Firm and what it means for both companies and their customers.Sleep Train: A Legacy in the Mattress Industry
In 2014, Mattress Firm, one of the largest mattress retailers in the United States, announced its acquisition of Sleep Train. This merger brought together two of the most well-known and respected names in the industry, creating a powerhouse that would dominate the market. With over 3,500 stores across the country, the newly formed Sleep Train Mattress Firm became the go-to destination for all things sleep-related.The Merger of Two Powerhouses: Sleep Train and Mattress Firm
When two companies merge, there is always a transition period where things can get a bit confusing for customers. This was no different for Sleep Train and Mattress Firm. With both companies operating under different names and business models, there were some challenges in aligning their processes and systems. However, the two teams worked tirelessly to ensure a smooth transition for customers, with minimal disruptions to their shopping experience.From Competition to Collaboration: The Transition Process
As part of the transition process, Sleep Train stores were rebranded with the Mattress Firm name and logo. This meant that the iconic red and white Sleep Train storefronts were replaced with the blue and white Mattress Firm branding. While some customers may have been nostalgic for the old Sleep Train stores, the rebranding was a necessary step in unifying the two companies and creating a consistent brand image.A New Name, A New Look: The Rebranding of Sleep Train Mattress Firm
One of the benefits of the Sleep Train Mattress Firm merger is the expanded product offerings available to customers. With Mattress Firm's extensive network of suppliers and manufacturers, Sleep Train stores now carry a wider range of brands and products to suit every budget and sleep preference. This means that customers have access to an even larger selection of mattresses, pillows, and bedding accessories to choose from.Same Great Service, Expanded Product Offerings
With the merger, Sleep Train customers also gained access to the expansive network of Mattress Firm stores across the country. This means that no matter where you are, there is likely a Sleep Train Mattress Firm store nearby. This increased presence makes it more convenient for customers to find their perfect mattress and bedding products without having to travel far.More Locations, More Convenience
As part of the merger, Sleep Train Mattress Firm also combined their policies and procedures. This meant that customers now have access to the best of both worlds. From Sleep Train's 100-night comfort guarantee to Mattress Firm's price matching guarantee, customers can now enjoy a more comprehensive and customer-friendly set of policies.The Best of Both Worlds: The Combination of Sleep Train and Mattress Firm Policies
One of the reasons why Sleep Train and Mattress Firm were such successful companies is due to their knowledgeable and friendly staff. With the merger, customers can expect the same level of expertise and guidance from the Sleep Train Mattress Firm team. Whether you need help choosing the right mattress or have questions about sleep health, the team is always ready to assist you.Expert Knowledge and Guidance: The Sleep Train Mattress Firm Team
Sleep Train has always been known for its commitment to giving back to the community through its Sleep Train Foster Kids program. With the merger, this initiative has only grown stronger. Now known as Mattress Firm Foster Kids, the program continues to provide essential resources and support to children in the foster care system. This commitment to making a positive impact in the community is just one of the many reasons why customers continue to support Sleep Train Mattress Firm.Community Involvement: Sleep Train Mattress Firm Cares
As Sleep Train and Mattress Firm continue to operate under one name, their core values remain the same. Both companies share a commitment to providing customers with quality products, exceptional service, and a better night's sleep. With their combined resources and expertise, Sleep Train Mattress Firm is poised to have an even bigger impact in the mattress industry for years to come.Same Values, Bigger Impact: The Future of Sleep Train Mattress Firm