At Signature Sleep, we understand that sometimes a mattress may not be the perfect fit for your needs. That's why we offer a hassle-free return policy to ensure your satisfaction with our products. Here's everything you need to know about our return policy.Signature Sleep Mattress Return Policy
Returning a Signature Sleep mattress is a simple and straightforward process. To initiate a return, you will need to contact our customer service team within the specified timeframe (more on that below). They will guide you through the process and provide you with all the necessary information, including a return label.Signature Sleep Mattress Return Process
Once you have received your return label, carefully pack the mattress in its original packaging and attach the label to the box. Make sure to include all the accessories and parts that came with the mattress. Then, simply drop off the package at a designated shipping location or arrange for a pick-up from your home.Signature Sleep Mattress Return Instructions
Once we receive your returned mattress, our team will inspect it to ensure that it is in its original condition. If everything checks out, we will process your refund within the specified timeframe (more on that below). If there are any issues with the condition of the mattress, we will contact you to discuss further options.Signature Sleep Mattress Return Procedure
To be eligible for a return, the mattress must be in its original condition and packaging. Any signs of use, damage, or wear and tear will void the return policy. Additionally, returns must be initiated within the specified timeframe (more on that below).Signature Sleep Mattress Return Requirements
We offer a 100-night sleep trial for all our mattresses, starting from the date of delivery. This means that you have 100 nights to try out your new mattress and decide if it's the right fit for you. If you are not satisfied, you can initiate a return within this timeframe.Signature Sleep Mattress Return Timeframe
We cover the shipping costs for returns within the 100-night sleep trial period. However, if you wish to return the mattress outside of this timeframe, you will be responsible for the shipping costs.Signature Sleep Mattress Return Shipping
There are no hidden fees or restocking fees for returning a Signature Sleep mattress within the 100-night sleep trial period. However, if you choose to return the mattress outside of this timeframe, a small restocking fee may apply.Signature Sleep Mattress Return Fees
The return address for Signature Sleep mattresses will be provided to you by our customer service team when you initiate a return. Please make sure to use the correct address to avoid any delays or issues with your return.Signature Sleep Mattress Return Address
Once you have initiated a return, our customer service team will provide you with a return label. This label must be attached to the package when returning the mattress. If you misplace the label or need a new one, please contact our customer service team for assistance. In conclusion, at Signature Sleep, we want to make sure that you are completely satisfied with your mattress purchase. Our hassle-free return policy and 100-night sleep trial give you the peace of mind to try out our products and make the best decision for your sleep needs.Signature Sleep Mattress Return Label