When purchasing a new mattress, it's important to consider the warranty offered by the manufacturer. Serta, one of the leading mattress brands in the market, offers a warranty for their Landen mattress collection. This warranty provides customers with peace of mind and ensures that their investment is protected. Here's everything you need to know about the Serta Landen mattress warranty.1. Serta Landen Mattress Warranty Information
The Serta Landen mattress warranty covers manufacturing defects and faults in materials and workmanship for a specific period of time. This includes sagging or indentations greater than one and a half inches, physical flaws in the mattress, and defects in the cover. The warranty does not cover normal wear and tear, stains, or damage caused by misuse or improper care.2. Serta Landen Mattress Warranty Coverage
The length of the Serta Landen mattress warranty varies depending on the model you choose. The warranty for the Landen collection ranges from 10 to 20 years, with most models offering a 10-year warranty. This means that Serta will replace or repair your mattress if any covered defects occur within the specified time frame.3. Serta Landen Mattress Warranty Length
To ensure that your warranty is valid, you must register your Serta Landen mattress within 120 days of purchase. This can be done easily online by providing your personal details and the purchase information of your mattress. Registration is important as it helps Serta keep track of their customers and provides them with a way to contact you in case of any issues.4. Serta Landen Mattress Warranty Registration
If you notice any defects or issues with your Serta Landen mattress, you can file a warranty claim by contacting the retailer where you purchased the mattress or by reaching out to Serta directly. You will need to provide proof of purchase and photos of the defect. A representative from Serta will then assess the issue and determine if it is covered under the warranty.5. Serta Landen Mattress Warranty Claim Process
Another great feature of the Serta Landen mattress warranty is that it is transferable. This means that if you sell your mattress to someone else, they will still be covered under the remaining warranty period. This can be a great selling point for those looking to upgrade their mattress in the future.6. Serta Landen Mattress Warranty Transferability
While the Serta Landen mattress warranty covers a wide range of defects, there are some exclusions to keep in mind. These include normal wear and tear, damage caused by improper use or care, and any alterations made to the mattress by the owner. Additionally, the warranty only applies to the original purchaser and is non-transferable to any other person.7. Serta Landen Mattress Warranty Exclusions
It's important to carefully read the fine print of any warranty to fully understand the terms and conditions. The Serta Landen mattress warranty states that it only covers the original mattress and does not extend to any replacement or repaired mattresses. Additionally, the warranty does not cover any transportation or inspection costs incurred by the owner.8. Serta Landen Mattress Warranty Fine Print
Still have questions about the Serta Landen mattress warranty? Here are some frequently asked questions to help clear up any confusion: Q: Can I use a mattress protector with my Serta Landen mattress and still be covered under the warranty? A: Yes, a mattress protector is recommended and will not void the warranty as long as it does not damage the mattress. Q: What happens if my Serta Landen mattress is discontinued? A: In this case, Serta will provide a similar model as a replacement. Q: Is there a weight limit for the warranty to remain valid? A: Yes, the weight limit for the warranty is 350 pounds per person or 700 pounds for the total weight of the mattress.9. Serta Landen Mattress Warranty FAQs
If you have any further questions or need to file a warranty claim, you can contact Serta directly through their website or by calling their customer service line. You can also reach out to the retailer where you purchased your Serta Landen mattress for assistance. In conclusion, the Serta Landen mattress warranty provides customers with a solid level of protection for their investment. By understanding the coverage, length, and process of the warranty, you can ensure that you are properly taking care of your mattress and maximizing its lifespan. Remember to register your warranty within 120 days of purchase and follow the proper care instructions to keep your Serta Landen mattress in top condition.10. Serta Landen Mattress Warranty Contact Information