Explore 52+ Captivating Sam's Club Mattress Return Policy Covid Not To Be Missed

Sam's Club has always been a trusted retailer for all things home and COVID-19 has not changed that. However, with the ongoing pandemic, the company has had to make some changes to their return policy, including their mattress return policy. If you recently purchased a mattress from Sam's Club and need to return it, here's what you need to know.

Before we dive into the changes made to the Sam's Club mattress return policy during COVID-19, let's first understand their standard return policy. Generally, Sam's Club offers a generous return policy on most of their products, including mattresses. Customers have up to 90 days to return their purchase for a full refund or exchange. However, there are some exceptions to this policy, especially during the pandemic.

Sam's Club has implemented a COVID-19 return policy to ensure the safety of their customers and employees. This policy includes some changes to their standard return policy for certain products, including mattresses. As the virus can potentially spread through contact with surfaces, Sam's Club has adjusted their mattress return policy to minimize the risk of transmission.

One of the main changes to the Sam's Club mattress return policy during COVID-19 is that all returns must be made through their online portal. This means that you can no longer return your mattress in-store. However, if you do not have access to the internet, you can contact Sam's Club customer service for assistance.

In addition to the change in return method, Sam's Club has also updated their mattress return policy to include a mandatory quarantine period for all returned mattresses. This is to ensure that any potential virus particles on the mattress are eliminated before being resold. During this period, the mattress will be stored in a separate area and will not be available for purchase.

While most products at Sam's Club have a 90-day return window, mattresses have a shorter return period. This means that if you purchased your mattress before the pandemic, you may only have a limited time to return it. However, Sam's Club has made exceptions for customers who were unable to return their mattress due to store closures during the pandemic. If this applies to you, contact Sam's Club customer service for assistance.

If you purchased your mattress online, the Sam's Club mattress return policy still applies. However, you must initiate the return through their online portal and follow the updated COVID-19 return policy guidelines. This includes packaging the mattress securely and scheduling a pickup with a Sam's Club representative.

If you purchased your mattress in-store before the pandemic, you may still be able to return it in-store. However, this may vary depending on your location and the current COVID-19 guidelines in place. It is best to check with your local Sam's Club store for their specific mattress return policy during this time.

One of the most common questions about the Sam's Club mattress return policy is whether opened mattresses can still be returned. The answer is yes, but with some exceptions. If the mattress is opened, it must be in its original packaging, including the plastic wrap. Additionally, if the mattress is found to be damaged or stained, it may not be eligible for return.

If your mattress is defective, Sam's Club has a separate mattress return policy. In this case, you may be able to return the mattress for a full refund or exchange, regardless of the COVID-19 return guidelines. Contact Sam's Club customer service for assistance with this type of return.