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Purple Mattress Warranty Information

If you're considering purchasing a Purple mattress, you may be wondering about the warranty that comes with it. After all, investing in a high-quality mattress is a big decision and you want to make sure you're protected in case anything goes wrong. In this article, we'll go over all the important details about the Purple mattress warranty, so you can rest easy knowing your purchase is covered.

Purple Sheets Warranty

Did you know that Purple also offers a warranty for their sheets? That's right, not only do you get a warranty for your mattress, but also for your sheets. This means you can sleep soundly knowing that your entire sleep setup is protected. Let's take a closer look at what the Purple sheets warranty covers.

Purple Mattress Warranty Coverage

So what exactly does the Purple mattress warranty cover? The good news is, it covers a variety of issues that may arise with your mattress. This includes defects in materials or workmanship, sagging or indentations of more than 1 inch, and any physical flaws that cause the mattress to lose its shape or support. It's important to note that the warranty does not cover normal wear and tear, damage caused by misuse or abuse, or changes in firmness preferences.

Purple Mattress Warranty Length

The Purple mattress warranty is valid for 10 years from the date of purchase. This is a standard length for most mattress warranties and provides peace of mind for a decade of use. It's important to note that the warranty is non-transferable and only applies to the original purchaser.

Purple Mattress Warranty Claim

If you do experience an issue with your Purple mattress, you can file a warranty claim by contacting Purple's customer service team. They will guide you through the process and may request photos or other evidence to support your claim. If your claim is approved, Purple will provide you with a replacement mattress or a prorated refund, depending on the circumstances.

Purple Mattress Warranty Registration

To ensure that your warranty is valid, it's important to register your Purple mattress on their website within 30 days of purchase. This will also allow you to track your warranty status and receive important updates from Purple.

Purple Mattress Warranty Transfer

As mentioned earlier, the Purple mattress warranty is non-transferable and only applies to the original purchaser. This means that if you sell or give away your mattress, the warranty will not transfer to the new owner. However, if you purchase a new mattress from Purple, the warranty will start over from the date of that purchase.

Purple Mattress Warranty Exclusions

While the Purple mattress warranty covers a wide range of issues, there are some exclusions to be aware of. These include normal wear and tear, stains, burns, and damage caused by improper use or cleaning. It's important to follow Purple's care instructions to ensure your warranty remains valid.

Purple Mattress Warranty Terms

To fully understand the Purple mattress warranty, it's important to read through the terms and conditions. This will outline all the specific details and requirements for filing a claim. It's always a good idea to familiarize yourself with these terms so you know what to expect in the event that you need to use your warranty.

Purple Mattress Warranty FAQ

If you still have questions about the Purple mattress warranty, check out their FAQ page for more information. You can also contact their customer service team for any additional inquiries. Remember, a warranty is a valuable part of your purchase and it's important to fully understand it to ensure you're protected.