Reveal 79+ Enchanting Purple Mattress Sagging Warranty Trend Of The Year

When you invest in a quality mattress, you want to make sure it is protected for the long haul. That's why it's important to understand the warranty offered by the manufacturer. At Purple, we stand behind the quality and durability of our mattresses, which is why we offer a comprehensive warranty to give our customers peace of mind.

Purple mattresses come with a 10-year limited warranty that covers defects in materials and workmanship. This means that if your mattress has any issues due to these factors within the first 10 years of ownership, we will repair or replace it at no cost to you. We are confident in the quality of our products and want our customers to feel confident as well.

It's important to read the fine print when it comes to warranties, and the same goes for Purple's mattress warranty. Here are some key points to know:

What is covered: The Purple mattress warranty covers defects in materials and workmanship, including sagging or indentations greater than 1 inch, cracks or splits in the foam, and issues with the zipper or seams.

What is not covered: Our warranty does not cover normal wear and tear, damage caused by misuse or improper care, or changes in firmness preference. It also does not cover minor imperfections such as cosmetic flaws or natural variations in the foam.

How to file a claim: If you believe you have a warranty issue, simply contact our customer support team through our website or by phone. We will work with you to determine the best course of action, whether it be a repair or replacement.

If you do need to file a warranty claim, our process is simple and hassle-free. Here's what you need to know:

Step 1: Contact us – Reach out to our customer support team to explain the issue you are having with your mattress. We may ask for photos or other information to help us assess the problem.

Step 2: Evaluation – We will evaluate your claim and determine the best course of action. If a repair or replacement is needed, we will guide you through the next steps.

Step 3: Solution – If your warranty claim is approved, we will provide a solution that works for you. This may include sending a technician to repair your mattress or sending a replacement mattress.

While it is not required, we highly recommend registering your Purple mattress for warranty purposes. Here's why:

Proof of purchase – Registering your mattress provides proof of purchase in case you need to file a warranty claim in the future.

Extended warranty – Registering your mattress can also extend your warranty coverage from 10 years to 20 years. This gives you even more peace of mind and protection for your investment.

Easy access to warranty information – By registering your mattress, you can easily access your warranty information and keep track of important dates and details.

Our warranty covers a variety of issues that may arise with your Purple mattress. Here are some examples of what is covered:

Sagging or indentations – If your mattress has visible sagging or indentations greater than 1 inch, this is covered under our warranty. This ensures that your mattress will continue to provide proper support and comfort for many years.

Cracks or splits – We use high-quality materials in our mattresses, but in the rare chance that you experience any cracks or splits in the foam, our warranty has you covered.

Zipper or seam issues – If the zipper or seams on your mattress become damaged or defective, we will repair or replace your mattress at no cost to you.

Our Purple mattress warranty is valid for 10 years from the date of purchase. This is a longer warranty than many other mattress companies offer, giving you added protection and peace of mind.

In addition, if you register your mattress, your warranty coverage will be extended to 20 years. This is a great bonus for those who want to ensure their investment is protected for as long as possible.

If you decide to sell or give away your Purple mattress, our warranty is transferable to the new owner. This means that the new owner will have the same coverage and protection for the remainder of the original warranty period.

To transfer the warranty, simply contact our customer support team with the new owner's information and proof of purchase. We will update our records and provide the new owner with all necessary warranty details.

Don't just take our word for it – see what our customers have to say about our mattress warranty:

"I had an issue with my Purple mattress and was worried about the warranty process, but it was so easy and hassle-free. They really stand behind their products and provide great customer service." – Sarah J.

"I've had my Purple mattress for 8 years now and it still looks and feels brand new. The warranty gave me peace of mind when I made my purchase and I'm so glad I chose Purple." – Mark R.

Here are some frequently asked questions about Purple's mattress warranty:

Q: Is there a cost to file a warranty claim?

A: No, filing a warranty claim is free of charge.

Q: What happens if my warranty claim is denied?

A: We strive to provide the best possible service to our customers, but if your warranty claim is denied, we will explain the reason and help you find a solution that works for you.

Q: Can I return my mattress if I'm not satisfied with it?

A: Yes, we offer a 100-night trial period for our mattresses. If you are not completely satisfied, you can return your mattress for a full refund within this time frame.

Our mattress warranty terms and conditions can be found on our website. It's important to read and understand these terms before making a purchase. Here are some key points to know:

Warranty coverage – Our warranty covers defects in materials and workmanship for 10 years from the date of purchase. It does not cover normal wear and tear or damage caused by misuse or improper care.

Warranty claim process – If you believe you have a warranty issue, contact us to file a claim. We will evaluate the issue and determine the best course of action, whether it be a repair or replacement.

Registration – While not required, registering your mattress can extend your warranty coverage to 20 years and provide proof of purchase in case of a warranty claim.