Find 66+ Breathtaking Purple Mattress Customer Service Voted By The Construction Association

If you're in need of assistance with your Purple mattress, the first place to turn is their customer service number. This is the most direct way to get in touch with a representative who can help you with any questions or concerns you may have. You can find the number on the Purple website or on your mattress packaging.

Before making a purchase, it's always a good idea to check out customer reviews. This also applies to the customer service of a company. Luckily, Purple has a great track record when it comes to customer service, with many satisfied customers raving about their experiences. You can find these reviews on the Purple website or on independent review sites.

If you prefer to communicate via chat rather than phone, Purple also offers a customer service chat feature on their website. This is a convenient option for those who may not have the time to make a phone call or who prefer to have a written record of their conversation. You can access the chat feature during their business hours.

For non-urgent inquiries, you can also reach out to Purple customer service via email. This is a great option for those who may not have access to a phone or who prefer to communicate in writing. You can expect a response within a few business days.

Purple's customer service is available during their business hours, which are typically Monday through Friday from 8 am to 5 pm MST. However, these hours may vary, so it's always best to check the website for the most up-to-date information. You can also leave a message outside of business hours and expect a response during their next business day.

We mentioned Purple's customer service number earlier, but it's worth noting again as it is the most direct way to reach a representative. This number is also toll-free, so you won't have to worry about incurring any additional fees.

If you have a complaint about your Purple mattress or your customer service experience, there are multiple avenues to address it. You can reach out to customer service directly, leave a review on their website or social media, or file a complaint with the Better Business Bureau. Purple takes customer complaints seriously and strives to resolve them in a timely manner.

In addition to their customer service chat feature, Purple also offers a live chat option for immediate assistance. This is a great option for urgent matters or if you need a quick answer to a question. You can access the live chat feature during their business hours.

Purple offers a 10-year warranty on their mattresses, which covers any manufacturing defects. If you have an issue with your mattress, you can contact customer service to start the warranty process. They will work with you to find a solution, whether it be a replacement or repair of your mattress.

If you're unhappy with your Purple mattress and would like to return it, you can also reach out to customer service for assistance. They have a 100-night trial period, so you can test out your mattress before making a decision. If you do decide to return it, they offer free returns and a full refund.

In conclusion, Purple's customer service is top-notch and they offer multiple options for reaching out for assistance. Whether you prefer to communicate via phone, chat, or email, you can expect a helpful and prompt response from their team. And with their warranty and returns policies, you can feel confident in your purchase knowing that they have your back.