If you've recently purchased a Purple mattress, you may have noticed an annoying clicking noise coming from your bed. This can be frustrating, especially when you're trying to get a good night's sleep. But don't worry, you're not alone. Many Purple mattress owners have experienced this issue, and it's important to understand the causes and find solutions to fix it. Causes: The clicking noise on your Purple mattress can be caused by a few different factors. One of the most common causes is the mattress not being properly supported. The Purple mattress is designed to be used on a solid and flat surface, such as a platform bed or foundation. If your mattress is on a slatted bed frame, the slats may be too far apart, causing the mattress to sag and create the clicking noise. Solutions: To fix this issue, make sure your Purple mattress is on a solid and flat surface. If you have a slatted bed frame, consider adding a bunkie board or plywood on top of the slats to provide additional support. You can also try adjusting the slats to be closer together. Another solution is to place the mattress directly on the floor to see if the noise persists. If it doesn't, then the issue is with your bed frame and not the mattress.1. Purple Mattress Clicking Noise: Causes and Solutions
If your Purple mattress is making a clicking noise, there are a few steps you can take to try and fix it. Here are some troubleshooting tips: Step 1: Check the foundation As mentioned before, the most common cause of clicking noise on a Purple mattress is an inadequate foundation. Make sure your mattress is on a solid and flat surface, and if it's on a slatted bed frame, try adding additional support as mentioned in the previous section. Step 2: Check for any loose components Another possible cause of the clicking noise can be loose components within the mattress. You can unzip the cover and check for any loose buckles or straps. If you find any, make sure they are securely fastened. Step 3: Rotate the mattress Sometimes, the clicking noise can be caused by the internal layers of the mattress shifting. Try rotating the mattress 180 degrees and see if the noise persists. If it goes away, then the issue was likely caused by the internal layers not being evenly distributed. Step 4: Contact Purple customer support If none of the above solutions work, it's best to contact Purple's customer support for further assistance. They may be able to provide additional tips or offer a replacement if the clicking noise is due to a defective mattress.2. How to Fix a Clicking Noise on Your Purple Mattress
Aside from the clicking noise, there are a few other common issues that Purple mattress owners may experience. Here are some of them and how to fix them: Issue: Mattress is too firm If your Purple mattress feels too firm, you can try adding a mattress topper to provide some extra cushioning. You can also try rotating the mattress, as mentioned before, to see if that helps. Keep in mind that it may take some time for your body to adjust to the firmness of the mattress. Issue: Mattress is too soft If your Purple mattress feels too soft, you can try removing the mattress topper, if you have one. You can also try rotating the mattress or adding a firmer foundation, such as a bunkie board, to provide more support. Issue: Mattress has a chemical smell When you first unbox a Purple mattress, you may notice a slight chemical smell. This is normal and is known as off-gassing. To get rid of the smell faster, you can leave the mattress in a well-ventilated room or use a fan to circulate the air.3. Common Issues with Purple Mattresses and How to Fix Them
If you're still experiencing a clicking noise on your Purple mattress, here's a quick troubleshooting guide to help you pinpoint the cause: Step 1: Check the foundation As mentioned before, the first step is to make sure your mattress is on a solid and flat surface. If it's not, consider adding additional support or changing the foundation. Step 2: Remove the mattress topper If you have a mattress topper on your Purple mattress, try removing it to see if the clicking noise goes away. If it does, then the topper may not be compatible with the mattress. Step 3: Rotate or flip the mattress As mentioned before, rotating or flipping the mattress can redistribute the internal layers and potentially fix the clicking noise. Step 4: Check for loose components Make sure all the buckles, straps, and zippers on your Purple mattress are securely fastened. Step 5: Contact Purple customer support If none of the above solutions work, it's best to contact Purple's customer support for further assistance.4. Troubleshooting Guide for Purple Mattress Clicking Noise
It's always helpful to read reviews from other customers who have experienced similar issues. Here are some real reviews from Purple mattress owners regarding the clicking noise: "I love my Purple mattress, but it started making a clicking noise after a few months. I contacted customer support, and they sent me a replacement mattress. The new one doesn't make any noise, and I'm so happy!" - Sarah T. "I was about to return my Purple mattress because of the clicking noise, but then I realized that it was my bed frame that was the issue. I added a bunkie board, and now my mattress is silent. So happy I didn't have to return it!" - Mark L. "I've had my Purple mattress for over a year now, and it still makes a clicking noise. I've tried everything, and it's just something I've learned to live with. It's not too loud, but it can be annoying at times." - Melissa R.5. Customer Reviews: Purple Mattress Clicking Noise
Prevention is always better than a cure. Here are some tips on how to prevent your Purple mattress from making a clicking noise in the first place: Tip 1: Make sure the mattress is on a solid and flat surface As mentioned before, this is the most crucial step in preventing a clicking noise on your Purple mattress. Invest in a good foundation, such as a platform bed or foundation, and avoid using it on a slatted bed frame. Tip 2: Rotate or flip the mattress regularly To prevent the internal layers of the mattress from shifting, make sure to rotate or flip the mattress every few months. Tip 3: Avoid placing heavy objects on the mattress The Purple mattress is designed to support your body weight, but placing heavy objects, such as furniture or books, on the mattress can cause it to sag and potentially create a clicking noise.6. How to Prevent Clicking Noise on Your Purple Mattress
Many Purple mattress owners may wonder if the clicking noise is normal. The answer is, it depends. A slight clicking noise may be normal, especially if it's coming from the internal layers shifting. However, if the noise is loud and disruptive, it's best to contact customer support for assistance.7. Purple Mattress Clicking Noise: Is it Normal?
If you've tried all the troubleshooting tips and your Purple mattress is still making a clicking noise, it's best to contact customer support for further assistance. You can reach out to them via phone, email, or live chat on their website.8. How to Contact Purple Customer Support for Clicking Noise Issues
Dealing with a clicking noise on your Purple mattress can be frustrating, especially when you're trying to get a good night's sleep. Here are some tips to help you get a quieter and more restful night's sleep: Tip 1: Use white noise If the clicking noise is keeping you up at night, try using a white noise machine or app to drown out the sound and help you sleep. Tip 2: Wear earplugs If white noise isn't your thing, you can try wearing earplugs to block out the clicking noise. Tip 3: Sleep in a different room If all else fails, consider sleeping in a different room until the clicking noise is resolved. This can help you get the rest you need without being disturbed by the noise.9. Purple Mattress Clicking Noise: Tips for a Quieter Night's Sleep
The Purple mattress is known for its unique design and comfort, but as with any product, there may be some complaints. When it comes to clicking noise, other brands may also have similar issues. However, it's important to note that Purple's customer support is known for their excellent service and willingness to help resolve any issues. In conclusion, a clicking noise on your Purple mattress can be a common issue, but it's not something that can't be fixed. By following the troubleshooting tips mentioned in this article and reaching out to customer support if needed, you can enjoy a silent and comfortable night's sleep on your Purple mattress. Remember to properly support your mattress and rotate it regularly to prevent any future clicking noise. Sweet dreams!10. Comparing Purple Mattress to Other Brands: Clicking Noise Complaints