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Mattress Firm Return Policy

Shopping for a new mattress can be an exciting experience, but what happens if you're not completely satisfied with your purchase? Many people are hesitant to make a big investment in a mattress without knowing if it will truly meet their needs. That's why Mattress Firm offers a generous return policy to give their customers peace of mind when making a mattress purchase.

100 Night Sleep Trial at Mattress Firm

One of the most attractive features of Mattress Firm's return policy is their 100 night sleep trial. This means that you have 100 nights to sleep on your new mattress and decide if it's the right fit for you. If you're not completely satisfied, you can return the mattress for a full refund or exchange it for a different one.

How to Return a Mattress to Mattress Firm

If you've decided that your mattress from Mattress Firm is not the right fit for you, returning it is a simple process. First, contact the store where you made your purchase and let them know you would like to return the mattress. They will guide you through the next steps, which may include scheduling a pickup or dropping off the mattress at the store.

Mattress Firm 100 Night Comfort Guarantee

In addition to their 100 night sleep trial, Mattress Firm also offers a 100 night comfort guarantee. This means that if you decide to exchange your mattress for a different one, you have 100 nights to test out the new mattress and make sure it meets your needs. If it doesn't, you can return it for another exchange or a full refund.

Mattress Firm Return Process

The return process at Mattress Firm is designed to be easy and hassle-free for their customers. Once you've contacted the store and arranged for the return, they will schedule a pickup or provide you with a return label to ship the mattress back. Make sure to keep all the original packaging and materials to ensure a smooth return process.

Mattress Firm Return Shipping

If you're returning your mattress to Mattress Firm, you may be wondering about the cost of shipping. The good news is that Mattress Firm covers the return shipping costs, so you won't have to worry about any additional expenses. This is just one way that Mattress Firm shows their commitment to customer satisfaction.

Mattress Firm Return Label

If you choose to ship your mattress back to Mattress Firm, they will provide you with a return label. This label should be placed on the outside of the package and taken to the designated shipping carrier. Make sure to include all the necessary paperwork and materials to ensure a smooth return process.

Mattress Firm Return Timeframe

Once your returned mattress has been received by Mattress Firm, it typically takes 7-14 business days for the return process to be completed. This includes inspecting the mattress and issuing a refund or exchange. If you have any questions or concerns about the status of your return, don't hesitate to contact the store where you made your purchase.

Mattress Firm Return Fees

There are no hidden fees or charges associated with returning a mattress to Mattress Firm. They want their customers to be completely satisfied with their purchase and are committed to making the return process as easy and stress-free as possible. You can rest assured that you won't be hit with any unexpected fees when returning your mattress.

Mattress Firm Return Conditions

While Mattress Firm does offer a generous return policy, there are a few conditions that must be met in order to qualify for a full refund or exchange. The mattress must be in good condition with no stains, damage, or excessive wear and tear. Additionally, the return must be initiated within the 100 night sleep trial period. If these conditions are met, you can feel confident in returning your mattress to Mattress Firm.