The mattress industry is a competitive one, with companies constantly vying for customers' attention and dollars. But in recent years, one of the biggest players in the game, Mattress Firm, has found itself in hot water over a number of legal issues. From deceptive sales practices to false advertising, the company has faced several lawsuits in recent years. If you're considering purchasing a mattress from Mattress Firm, it's important to be aware of these lawsuits and what they mean for you as a consumer.Mattress Firm Lawsuit: Everything You Need to Know
In 2019, a class action lawsuit was filed against Mattress Firm, alleging that the company engaged in deceptive sales practices. The lawsuit claimed that the company would falsely inflate the prices of their mattresses before offering them at a "discounted" price, leading customers to believe they were getting a better deal than they actually were. The lawsuit also accused Mattress Firm of using high pressure sales tactics and failing to honor warranty claims.Mattress Firm Class Action Lawsuit: What You Need to Know
In addition to the class action lawsuit, several customers have come forward with their own individual lawsuits against Mattress Firm for deceptive sales practices. These customers allege that the company engaged in bait-and-switch tactics, advertising certain mattresses at low prices but then pressuring them to purchase more expensive models once they were in the store. Some customers also claim that they were charged for unnecessary add-ons and services without their knowledge or consent.Mattress Firm Faces Lawsuit Over Alleged Deceptive Sales Practices
A separate class action lawsuit was filed against Mattress Firm in 2017, alleging that the company engaged in false and misleading advertising. The lawsuit claimed that the company advertised certain mattresses as being made with "premium materials" and offering "luxury comfort" when in reality, the materials used were of lower quality and the comfort level was not as advertised. The lawsuit also accused the company of falsely claiming that their mattresses were "on sale" when they were actually being sold at their regular prices.Mattress Firm Hit With Class Action Lawsuit Over Alleged False Advertising
In 2018, Mattress Firm settled a lawsuit with the state of Illinois over allegations of deceptive sales tactics. The settlement required the company to pay $700,000 in restitution to affected customers and to change their sales practices moving forward. The company also agreed to provide customers with more transparent and accurate pricing information in their advertisements.Mattress Firm Settles Lawsuit Over Alleged Deceptive Sales Tactics
In 2018, Mattress Firm was hit with another class action lawsuit, this time over an alleged price fixing scheme. The lawsuit claimed that the company conspired with other mattress retailers to fix the prices of their products, ultimately leading to higher prices for consumers. The lawsuit also alleged that the company used its market dominance to push smaller retailers out of business, further limiting consumer choice and leading to higher prices.Mattress Firm Faces Lawsuit Over Alleged Price Fixing Scheme
A class action lawsuit filed against Mattress Firm in 2018 accused the company of misleading customers by advertising certain mattresses as being "made in the USA" when in reality, many of the components used in the mattresses were imported from other countries. The lawsuit also claimed that the company misled customers by using "patriotic" marketing tactics to imply that their mattresses were wholly American-made.Mattress Firm Accused of Misleading Customers in Class Action Lawsuit
In 2020, another class action lawsuit was filed against Mattress Firm, this time over alleged unfair business practices. The lawsuit claims that the company engages in predatory pricing, using sales and promotions to draw customers in, only to increase the prices of their products shortly after. The lawsuit also alleges that the company engages in false and misleading advertising, leading customers to believe they are getting better deals than they actually are.Mattress Firm Faces Lawsuit Over Alleged Unfair Business Practices
In 2020, Mattress Firm settled a lawsuit over allegations of false advertising. The lawsuit claimed that the company advertised certain mattresses as being on sale at discounted prices, when in reality, the mattresses were being sold at their regular prices. The settlement required the company to pay $47 million in restitution to affected customers and to change their sales practices.Mattress Firm Settles Lawsuit Over Alleged False Advertising of "Sale" Prices
One of the most common complaints against Mattress Firm is their failure to honor warranty claims. In 2018, a class action lawsuit was filed against the company over this issue, with customers claiming that the company refused to honor warranties for defective mattresses. The lawsuit also accused the company of failing to properly disclose warranty information to customers, leading to confusion and frustration.Mattress Firm Faces Lawsuit Over Alleged Failure to Honor Warranty Claims