Explore 53+ Gorgeous Mattress Firm Knoxville Reviews Satisfy Your Imagination

Mattress Firm is one of the top mattress retailers in Knoxville, and it's no surprise that they have a strong presence on Yelp. With an average rating of 4 stars, customers seem to have generally positive experiences with the store. Many reviewers mention the friendly and helpful staff, as well as the wide selection of mattresses to choose from. Some also appreciate the option to try out mattresses in the store before making a purchase.

One reviewer even raves about the exceptional customer service they received when returning a mattress that wasn't the right fit for them. This positive experience seems to be a common theme among Mattress Firm customers on Yelp.

With over 300 reviews and an average rating of 4.2 stars, Mattress Firm has a strong presence on Google as well. Customers praise the store for its friendly and knowledgeable staff, as well as the wide range of mattresses available for all budget levels. Some also mention the convenience of being able to order online and have the mattress delivered to their home.

One reviewer even mentions that after shopping around at multiple mattress stores, they found the best deal and customer service at Mattress Firm. This speaks to the store's commitment to providing quality products and exceptional customer service.

On Consumer Affairs, Mattress Firm has a rating of 3.5 stars based on 161 reviews. While there are some negative reviews, many customers have positive experiences with the store. They appreciate the wide selection of mattresses and the helpful staff who assist them in finding the perfect mattress for their needs.

One reviewer mentions that they had a minor issue with their mattress, but the store resolved it quickly and efficiently, leaving them satisfied with their purchase. This shows that Mattress Firm values their customers and strives to provide excellent customer service.

The Better Business Bureau (BBB) gives Mattress Firm an A+ rating, which is the highest rating possible. This is a testament to the store's commitment to providing quality products and services to its customers. With only a handful of complaints, it's clear that Mattress Firm prioritizes customer satisfaction.

Many customers who left reviews on the BBB website mention the excellent customer service they received and the high-quality mattresses they purchased from Mattress Firm. This further reinforces the store's reputation for providing top-notch products and services.

On Trustpilot, Mattress Firm has a rating of 4.5 stars based on over 2,000 reviews. Customers consistently mention the knowledgeable and helpful staff, as well as the wide range of mattresses available at the store. Many also appreciate the option to finance their purchase and the excellent delivery service.

One reviewer mentions that they had an issue with their mattress and the store quickly resolved it, going above and beyond their expectations. This type of customer service is what sets Mattress Firm apart from other mattress retailers.

On Facebook, Mattress Firm has a rating of 4 stars based on over 100 reviews. Customers praise the store for its excellent customer service and the high-quality mattresses they purchased. Many also mention the helpful and friendly staff who assist them in finding the perfect mattress for their needs.

One reviewer even mentions that they've purchased multiple mattresses from Mattress Firm over the years and have always been satisfied with their purchases. This speaks to the store's consistency in providing high-quality products and services.

On Yellow Pages, Mattress Firm has a rating of 4.5 stars based on over 50 reviews. Customers mention the wide range of mattresses available at the store, as well as the helpful and friendly staff who assist them in making their purchase.

One reviewer even mentions that they went to the store with a specific budget in mind, and the staff was able to find them a high-quality mattress within their budget. This shows that Mattress Firm values their customers' needs and strives to provide them with the best products and services.

On Angie's List, Mattress Firm has a rating of 4.5 stars based on over 500 reviews. Customers consistently mention the friendly and knowledgeable staff who assist them in finding the perfect mattress for their needs. Many also appreciate the wide range of mattresses available at the store.

One reviewer even mentions that they've purchased multiple mattresses from Mattress Firm and have always been satisfied with their experiences. This shows that the store values customer loyalty and strives to provide top-notch products and services to keep their customers coming back.

On Glassdoor, Mattress Firm has a rating of 3.9 stars based on over 1,500 reviews. Many employees mention the positive work environment and opportunities for growth within the company. They also mention the excellent training they receive to help them provide exceptional customer service to customers.

One employee even mentions that they love working for Mattress Firm because they prioritize customer satisfaction above all else. This speaks to the company's values and commitment to providing top-notch products and services to their customers.

On Indeed, Mattress Firm has a rating of 3.9 stars based on over 1,500 reviews. Many employees mention the positive work environment and the opportunities for growth within the company. They also mention the excellent training they receive to help them provide exceptional customer service to customers.

One employee even mentions that they love working for Mattress Firm because they prioritize customer satisfaction above all else. This speaks to the company's values and commitment to providing top-notch products and services to their customers.