Best Of 66+ Striking Mattress Firm Frame Warranty With Many New Styles

When purchasing a new mattress, it's important to consider the warranty offered by the manufacturer. This ensures that you are protected in case of any defects or issues with your mattress. Mattress Firm, one of the leading mattress retailers in the United States, offers a comprehensive warranty for their products. Here's everything you need to know about the Mattress Firm warranty.

In addition to the warranty for the mattress itself, Mattress Firm also offers a separate warranty for their bed frames. This warranty covers any defects in the materials or workmanship of the frame for a specified period of time. However, it's important to note that not all bed frames sold by Mattress Firm come with a warranty. It's best to check with the salesperson or read the product information carefully before making a purchase.

If you encounter any issues with your mattress or bed frame, the first step is to file a warranty claim with Mattress Firm. This can be done by contacting their customer service department via phone or email. You will be required to provide proof of purchase, a description of the issue, and any relevant photos. Once your claim is verified, Mattress Firm will work with you to find a resolution.

While it's not mandatory, it's recommended to register your mattress with Mattress Firm to ensure a smoother warranty process in case of any issues. This can usually be done online by providing your contact information and the details of your purchase. Keep in mind that registration may have specific time limitations, so be sure to do it within the given window.

If you decide to sell or give away your mattress, it's important to know if the warranty is transferable. Mattress Firm's warranty is not transferable, meaning it only applies to the original purchaser. However, in some cases, the warranty may be transferable if you purchase an extended warranty at the time of purchase. Be sure to ask about transferability before making a purchase.

It's important to read the fine print of any warranty to understand what is covered and what is not. Mattress Firm's warranty covers defects in materials and workmanship, but it does not cover normal wear and tear or damage caused by improper use or handling. This includes stains, burns, and cuts. The warranty also does not cover comfort preference issues, so be sure to choose your mattress carefully.

The length of Mattress Firm's warranty varies depending on the model of the mattress. Most mattresses come with a 10-year limited warranty, which covers defects in materials and workmanship. However, some models may come with a longer or shorter warranty, so be sure to check the product information before making a purchase.

If your mattress is found to have a defect covered by the warranty, Mattress Firm will either repair or replace the mattress, depending on the extent of the issue. In some cases, they may also offer a refund. The decision is at the discretion of Mattress Firm, and they will work with you to find the best solution.

If your mattress needs to be replaced due to a covered defect, Mattress Firm will provide a replacement mattress of the same or comparable model. However, if the original model is no longer available, they will offer a similar model of equal or greater value. Keep in mind that the warranty does not cover any upgrade or price difference.

Here are some frequently asked questions about Mattress Firm's warranty: