When it comes to buying a new mattress, it's important to do your research and choose a reputable company. One way to ensure this is by checking with the Better Business Bureau (BBB). The BBB is a non-profit organization that collects and provides information on businesses to consumers. In this article, we will take a look at the top 10 reasons why Mattress Firm is a trusted brand according to the BBB. Mattress Firm | Better Business Bureau
Mattress Firm has been in business for over 30 years and has an A+ rating with the BBB. This means that the company has a good track record of resolving customer complaints and providing quality products and services. The BBB also provides a detailed business profile for Mattress Firm, including their contact information, customer reviews, and any complaints filed against them. BBB Business Profile | Mattress Firm
One of the main reasons that Mattress Firm has a good rating with the BBB is because they are an accredited business. This means that they have met the BBB's standards for ethical business practices, which includes being transparent, honest, and responsive to customer concerns. Accredited businesses also undergo regular monitoring to ensure they continue to meet these standards. Mattress Firm - BBB Accredited Business
Another way to gauge a company's reputation is by reading customer reviews. The BBB website provides a section for customers to leave reviews for businesses, and Mattress Firm has a 4.5-star rating with over 1,000 reviews. Customers have praised the company for their quality products, helpful sales staff, and efficient delivery and installation services. Mattress Firm Reviews | Read Customer Service Reviews of www.mattressfirm.com
In addition to their accreditation and high customer ratings, Mattress Firm has also been recognized by the BBB for their excellence in customer service. They have received the BBB Torch Award, which is given to companies that demonstrate a commitment to ethical business practices and exceptional customer service. This is a testament to Mattress Firm's dedication to providing a positive experience for their customers. Mattress Firm - Better Business Bureau
ConsumerAffairs.com is another website where customers can leave reviews for businesses. Mattress Firm has a 4.4-star rating on this site, with over 1,500 reviews. Customers have praised the company for their wide selection of mattresses, competitive prices, and helpful staff. This further solidifies Mattress Firm's reputation as a top-rated mattress firm. Mattress Firm - ConsumerAffairs.com
Yelp is a popular review website that provides information on local businesses. Mattress Firm has a 4-star rating on Yelp, with over 1,000 reviews. Customers have highlighted the company's knowledgeable and friendly staff, as well as their convenient financing options. This shows that Mattress Firm is not only trusted by the BBB and other organizations, but also by their customers. Mattress Firm - Yelp
Trustpilot is another review platform where customers can leave feedback on businesses. Mattress Firm has a 4.4-star rating on this site, with over 25,000 reviews. Customers have praised the company for their wide selection of mattresses, easy ordering process, and fast delivery. This is another indication of Mattress Firm's commitment to providing a positive shopping experience for their customers. Mattress Firm - Trustpilot
Glassdoor is a website where employees can leave reviews and ratings for their employers. Mattress Firm has a 3.6-star rating on Glassdoor, with over 2,000 reviews. Employees have praised the company for their competitive pay, benefits, and positive work environment. This shows that Mattress Firm not only cares about their customers, but also their employees. Mattress Firm - Glassdoor
Finally, on job search website Indeed, Mattress Firm has a 3.6-star rating based on over 1,000 reviews. Employees have praised the company for their training programs, supportive management, and opportunities for advancement. This is another reflection of Mattress Firm's dedication to creating a positive and fulfilling work environment for their employees. In conclusion, Mattress Firm is a top-rated company according to the Better Business Bureau and other review platforms. They have received numerous accolades for their commitment to ethical business practices, outstanding customer service, and positive work culture. So if you're in the market for a new mattress, you can trust Mattress Firm to provide you with a quality product and exceptional service. Mattress Firm - Indeed