Best Of 64+ Awe-inspiring Macys Mattress Topper Return Policy For Every Budget

When it comes to finding the perfect mattress topper, Macy's offers a wide selection of high-quality options to choose from. However, if you are not completely satisfied with your purchase, it's important to understand their return policy for mattress toppers. Here's everything you need to know about returning a Macys mattress topper.

Macys has a generous return policy for their mattress toppers, allowing customers to return or exchange their purchase within 180 days of the original purchase date. This not only gives you ample time to test out your new mattress topper, but it also provides peace of mind knowing that you have the option to return it if it doesn't meet your expectations.

If you decide to return your Macy's mattress topper, you can receive a full refund to your original form of payment. This refund will be processed within 3-5 business days after the return is received by Macy's. If you used a Macy's credit card to make your purchase, you may also have the option to receive a merchandise credit instead of a refund.

If you would like to exchange your mattress topper for a different size, style, or brand, Macy's offers the option to do so within the 180-day return period. Simply bring the original item back to a Macy's store or follow the return process outlined below. Keep in mind that if the exchanged item is more expensive than the original purchase, you will be responsible for paying the difference.

To initiate a return for your Macy's mattress topper, you have two options: returning in-store or by mail. For in-store returns, simply bring your item and proof of purchase to any Macy's location. If you choose to return by mail, you will need to fill out the return form included in your original shipment and ship the item back to Macy's using the prepaid return label.

Once your return is received by Macy's, it can take up to 14 days for the refund to be processed. If you are returning your item by mail, it may take longer for the return to reach Macy's, so be sure to allow for enough time before the 180-day return window expires.

To ensure a successful return, there are a few requirements that must be met. The mattress topper must be in like-new condition with all original packaging and tags attached. It must also be free of any stains, odors, or damage. If the item is not in compliance with these requirements, Macy's reserves the right to refuse the return or charge a restocking fee.

While Macys has a generous return policy, there are a few exceptions to be aware of. Customized or personalized mattress toppers cannot be returned, as well as any items marked as final sale. Additionally, if you used a Macy's gift card to make your purchase, you will receive store credit instead of a refund.

If you choose to return your mattress topper by mail, Macy's offers free return shipping using the prepaid label included in your original shipment. However, if you choose to return in-store, you will be responsible for any shipping costs associated with the return.

If you prefer to make your return in-store, Macy's makes the process simple and convenient. With locations across the country, you can easily find a store near you to drop off your return. Plus, you may even have the option to exchange your item for a different one on the spot.

When it comes to returning a Macy's mattress topper, their policies are designed to make the process as easy and hassle-free as possible. With a generous return window and multiple options for returning your item, you can shop for your new mattress topper with confidence knowing that Macy's has you covered.