A warranty is a written guarantee from the manufacturer or seller of a product that promises to repair or replace the product if it is found to be defective within a certain period of time. In the world of mattresses, warranties are crucial as they offer protection for your investment and provide assurance of quality. When it comes to the Hyde and Sleep mattress, their warranty is an important aspect of their product that sets them apart from other mattresses in the market.1. What is a Warranty and Why is it Important?
The Hyde and Sleep mattress comes with a 10-year warranty, which is the industry standard for most mattresses. This means that for the first 10 years of owning your Hyde and Sleep mattress, you are covered for any manufacturing defects or issues that may arise. This gives you peace of mind knowing that your investment is protected for a significant amount of time.2. How Long is the Hyde and Sleep Mattress Warranty?
The Hyde and Sleep mattress warranty covers any defects in materials or workmanship that may affect the performance of the mattress. This includes any sagging or indentations over 1 inch, which can affect the comfort and support of the mattress. It also covers any issues with the cover, such as stitching or zipper defects.3. What Does the Warranty Cover?
It's important to note that the Hyde and Sleep mattress warranty does not cover normal wear and tear, accidental damage, or changes in firmness preferences. This means that if your mattress naturally softens over time, it is not covered under the warranty. Additionally, any damage caused by improper use or care of the mattress is also not covered.4. What Doesn't the Warranty Cover?
If you encounter any issues with your Hyde and Sleep mattress, the first step is to contact their customer service team. They will guide you through the process of making a warranty claim and may ask for photos or videos to assess the issue. If the defect is covered under the warranty, they will arrange for a repair or replacement of your mattress.5. How Can I Make a Warranty Claim?
If your mattress is found to have a defect that is covered under the warranty and needs to be replaced, Hyde and Sleep will arrange for the old mattress to be picked up and disposed of responsibly. They will then deliver a new mattress to you free of charge.6. What Happens if My Mattress is Replaced?
Yes, the Hyde and Sleep mattress warranty is transferable to a new owner if you decide to sell or give away your mattress. This adds value to your investment and ensures that the new owner will also be covered for any issues that may arise with the mattress.7. Is the Warranty Transferable?
No, removing the tag from your Hyde and Sleep mattress will not void the warranty. The tag is simply for informational purposes and does not affect the warranty coverage.8. Is the Warranty Voided if I Remove the Tag?
To ensure that your Hyde and Sleep mattress lasts for as long as possible, it's important to follow the care instructions provided by the manufacturer. This includes rotating the mattress every 3-6 months and using a mattress protector to protect against spills and stains. Regularly cleaning your mattress also helps to keep it in good condition.9. How Can I Extend the Life of My Mattress?
Aside from their 10-year warranty, Hyde and Sleep mattresses are also made with high-quality materials and innovative technology to provide the ultimate sleep experience. They offer a 100-night trial period, free delivery and returns, and excellent customer service. With their warranty and other benefits, it's no wonder that Hyde and Sleep mattresses are a top choice for many customers looking for a comfortable and long-lasting mattress.10. Why Choose a Hyde and Sleep Mattress?