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Does Mattress Firm offer a warranty?

If you're in the market for a new mattress, you may be wondering if Mattress Firm offers a warranty. The answer is yes! Mattress Firm stands behind the quality of their products and offers a warranty to protect your investment.

What is the warranty on a Mattress Firm mattress?

The standard warranty on a Mattress Firm mattress is 10 years. This means that for 10 years after your purchase, your mattress is covered for any manufacturing defects or issues. This is a generous warranty compared to other mattress brands on the market.

How long is the warranty on a Mattress Firm mattress?

As mentioned, the warranty on a Mattress Firm mattress is 10 years. This is a significant amount of time and shows the confidence that Mattress Firm has in their products. This gives you peace of mind knowing that your mattress is protected for a long period of time.

What does the Mattress Firm warranty cover?

The Mattress Firm warranty covers any manufacturing defects or issues that may arise with your mattress. This includes sagging, broken coils, or any other defects that affect the performance of your mattress. However, it's important to note that the warranty does not cover normal wear and tear or accidental damage.

Is the Mattress Firm warranty transferable?

Yes, the Mattress Firm warranty is transferable. This means that if you decide to sell or give away your mattress, the new owner will still be covered under the warranty for the remaining time. This is a great feature for those who may need to sell their mattress in the future.

How do I file a warranty claim with Mattress Firm?

If you believe your mattress is experiencing a manufacturing defect or issue, you can file a warranty claim with Mattress Firm. Simply contact their customer service team and they will guide you through the process. You may be required to provide proof of purchase and photos of the issue.

What is the process for using the Mattress Firm warranty?

If your warranty claim is approved, Mattress Firm will either repair or replace your mattress, depending on the extent of the issue. They will also cover any transportation costs associated with the repair or replacement. You will be able to select a new mattress of equal or lesser value as a replacement.

Are there any exclusions to the Mattress Firm warranty?

While the Mattress Firm warranty covers most manufacturing defects and issues, there are some exclusions to be aware of. These include normal wear and tear, damage caused by misuse or improper care, and any issues that arise from the use of an improper foundation or bed frame.

What happens if my Mattress Firm mattress needs to be replaced under warranty?

If your mattress needs to be replaced under warranty, Mattress Firm will work with you to select a new mattress of equal or lesser value. They will also cover any transportation costs associated with the replacement. This makes the warranty process easy and hassle-free for customers.

Can I purchase an extended warranty for my Mattress Firm mattress?

Yes, you can purchase an extended warranty for your Mattress Firm mattress. This will provide additional coverage beyond the standard 10-year warranty. It's a great option for those who want extra peace of mind and protection for their mattress.

In conclusion, purchasing a mattress from Mattress Firm comes with the added benefit of a 10-year warranty. This gives customers peace of mind and shows the company's commitment to providing high-quality products. If you are in need of a new mattress, be sure to check out Mattress Firm and take advantage of their generous warranty.