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Mattress Firm Return Policy

At Mattress Firm, we understand that sometimes a mattress just isn't the right fit for you. That's why we offer a flexible and hassle-free return policy to ensure your satisfaction with your purchase. Our return policy is designed to make the process as simple and stress-free as possible, so you can rest easy knowing that your satisfaction is our top priority.

Mattress Firm Refund Policy

At Mattress Firm, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your mattress, we offer a full refund within our designated return timeframe. Our refund policy is straightforward and transparent, ensuring that you receive your money back in a timely manner.

Mattress Firm Exchange Policy

If your mattress isn't meeting your needs, we offer the option to exchange it for a different model within our designated exchange timeframe. Our exchange policy allows you to find the perfect mattress for your comfort and sleeping preferences. We want you to be completely satisfied with your purchase, and our exchange policy is just one way we strive to achieve that.

Mattress Firm Return Process

Returning a mattress to Mattress Firm is a simple and hassle-free process. To initiate a return, simply contact our customer service team and provide your order information. We will then schedule a pickup of your mattress and process your refund once the mattress has been received and inspected.

Mattress Firm Refund Process

At Mattress Firm, we understand that refunds are an important part of the return process. Once your returned mattress has been received and inspected, we will process your refund within the designated timeframe. We want to make sure you receive your money back as soon as possible, so you can move forward with finding your perfect mattress.

Mattress Firm Exchange Process

If you decide to exchange your mattress for a different model, our process is just as simple and hassle-free as our return process. Contact our customer service team to initiate the exchange, and we will schedule a pickup of your current mattress and delivery of the new one. We want to make sure you find the perfect mattress for your needs, and our exchange process is designed to make that happen.

Mattress Firm Return Timeframe

Our return timeframe at Mattress Firm is designed to give you enough time to thoroughly test out your new mattress and decide if it's the right fit for you. We offer a generous return timeframe of 30 days from the date of delivery, so you can make sure you are completely satisfied with your purchase.

Mattress Firm Refund Timeframe

Once your returned mattress has been received and inspected, we will process your refund within 3-5 business days. We want to make sure you receive your refund as soon as possible, so you can move forward with finding your perfect mattress.

Mattress Firm Exchange Timeframe

If you decide to exchange your mattress for a different model, we will schedule a pickup and delivery within 7-10 business days. We want to make sure you have your new mattress as soon as possible so you can get the best night's sleep.

Mattress Firm Return Requirements

In order to be eligible for a return, the mattress must be in like-new condition and free from any stains, odors, or damage. It must also be returned with the original receipt and all tags attached. We want to make sure our customers receive a high-quality product, and our return requirements help us maintain that standard.