If you've recently purchased a mattress from Ashley Furniture and realized it's not the right fit for you, don't worry. Ashley Furniture has a customer-friendly return policy in place to ensure your satisfaction. Here's everything you need to know about returning a mattress to Ashley Furniture.Ashley Furniture Return Policy
The first step in returning a mattress to Ashley Furniture is to make sure you're within the return timeframe. According to their policy, you have 30 days from the date of delivery to return a mattress for a refund or exchange. If you're still within this timeframe, you can start the return process by contacting Ashley Furniture's customer service team.How to Return a Mattress to Ashley Furniture
Yes, you can definitely return a mattress to Ashley Furniture. They understand that purchasing a mattress online can be tricky, and they want to make sure their customers are completely satisfied with their purchase. That's why they have a hassle-free return policy in place.Can You Return a Mattress to Ashley Furniture?
Once you've contacted customer service and initiated the return, they will provide you with a Return Merchandise Authorization (RMA) number. This number is important as it will help track your return and ensure you receive your refund or exchange promptly. After receiving your RMA number, you can either bring the mattress back to a physical Ashley Furniture store or arrange for a pickup. If you choose to have the mattress picked up, you will be responsible for any shipping fees.Ashley Furniture Mattress Return Process
As mentioned earlier, you have 30 days from the date of delivery to return a mattress to Ashley Furniture. This timeframe gives you enough time to test out the mattress and make sure it's the right fit for you. If for any reason you miss this timeframe, you may still be able to return the mattress, but you may be subject to additional fees.Ashley Furniture Mattress Return Timeframe
If you return the mattress within the 30-day timeframe, you will receive a full refund. However, if you return the mattress outside of this timeframe, you may be subject to a restocking fee. This fee varies depending on the cost of the mattress and can range from 10% to 25% of the original purchase price. Additionally, if you choose to have the mattress picked up for the return, you will be responsible for the shipping fees. These fees will be deducted from your refund amount.Ashley Furniture Mattress Return Fees
If you've decided that the mattress you purchased is not the right fit for you, Ashley Furniture also offers an exchange policy. This means that you can return the original mattress and choose a different one from their selection. The exchange must be made within the 30-day timeframe, and you may be subject to any price differences between the two mattresses.Ashley Furniture Mattress Exchange Policy
Ashley Furniture offers a warranty on their mattresses to ensure their customers' satisfaction. The length of the warranty may vary depending on the specific mattress model, so be sure to check the warranty information before making a purchase. If you need to return a mattress due to a defect covered by the warranty, you will not be responsible for any fees.Ashley Furniture Mattress Warranty
In order to return a mattress to Ashley Furniture, there are a few requirements that must be met. The mattress must be in like-new condition, with no stains, tears, or damages. It must also have all the original tags and packaging intact. If these requirements are not met, your return may be subject to additional fees.Ashley Furniture Mattress Return Requirements
If you choose to have the mattress picked up for the return, Ashley Furniture will arrange for a third-party shipping company to pick up the mattress from your home. You will need to package the mattress in its original packaging and have it ready for pickup at the scheduled time. Once the mattress is received and inspected, your refund or exchange will be processed. Overall, returning a mattress to Ashley Furniture is a straightforward process. Their customer-friendly return policy and helpful customer service team make the experience hassle-free. Just make sure to initiate the return within the 30-day timeframe and meet all the requirements to avoid any additional fees. With Ashley Furniture, you can shop for a mattress with confidence, knowing that if it's not the right fit, you can easily return or exchange it. Ashley Furniture Mattress Return Shipping Process
Ashley Furniture Return Policy for Mattresses
If you have recently purchased a mattress from Ashley Furniture and are now wondering if you can return it, you are not alone. Many people are unsure about a store's return policy, especially when it comes to something as personal as a mattress. In this article, we will explore the return policy for mattresses at Ashley Furniture and provide you with all the information you need to make an informed decision.
What is Ashley Furniture's Return Policy for Mattresses?
According to Ashley Furniture's return policy, you have 30 days from the date of delivery to return your mattress. This applies to both online and in-store purchases. However, there are a few conditions that must be met in order to qualify for a return.
Firstly, your mattress must be in its original condition and unused . This means that it cannot have any stains, tears, or damages. Additionally, it must be returned in its original packaging with all the included accessories. If your mattress was delivered by Ashley Furniture, they will arrange for it to be picked up from your home. If you purchased your mattress in-store, you will need to return it to the same location.
Exceptions to the Return Policy
While Ashley Furniture's return policy is fairly straightforward, there are a few exceptions to be aware of. Firstly, customized mattresses are not eligible for returns. This includes mattresses with added features such as adjustable bases or special sizing. Additionally, if you have used your mattress for more than 30 days, it is not eligible for a return. This is because Ashley Furniture believes that it takes at least 30 days for your body to adjust to a new mattress and for you to determine if it is the right fit for you.
Final Thoughts
In conclusion, the answer to the question "can I return a mattress to Ashley Furniture?" is yes , but with certain conditions. As long as your mattress is in its original condition and returned within 30 days, you can receive a full refund. However, if you have customized your mattress or have used it for more than 30 days, you will not be able to return it. We hope this article has provided you with all the information you need to make an informed decision about your mattress purchase at Ashley Furniture.