If you've recently purchased a mattress from Ashley Furniture and find that it just isn't the right fit for you, don't worry - they have a comprehensive return policy in place to ensure your satisfaction. At Ashley Furniture, they understand that everyone's sleep preferences are unique and that sometimes a mattress may not meet your expectations. That's why they offer a 100 night sleep trial for their mattresses, giving you plenty of time to test it out and decide if it's the right fit for you.Ashley Furniture Return Policy for Mattresses
If you've decided to return your Ashley Furniture mattress, the process is simple and hassle-free. First, you'll need to contact customer service within the 100 night sleep trial period to initiate the return process. They will guide you through the next steps and provide you with a return authorization number to include with your return. You can return your mattress to any Ashley Furniture store or arrange for a pick-up service through the store's delivery partners. Once the mattress is received and inspected, you will receive a refund or store credit, depending on your preference.Ashley Furniture Store Mattress Return Process
Returning a mattress to an Ashley Furniture store is a straightforward process. Simply bring the mattress, along with your original receipt and return authorization number, to any Ashley Furniture HomeStore location. If you're unable to return the mattress yourself, you can also arrange for a pick-up service through the store's delivery partners. This service may be subject to a fee, which will be deducted from your refund or store credit.How to Return a Mattress to Ashley Furniture Store
If you're unsatisfied with your Ashley Furniture mattress but still want to purchase a mattress from them, you can take advantage of their mattress exchange policy. Within the 100 night sleep trial period, you can exchange your mattress for a different model or size of equal or greater value. Similarly to the return process, you will need to contact customer service to initiate the exchange and obtain a return authorization number. Once the original mattress is returned, you can then purchase the new mattress of your choice.Ashley Furniture Store Mattress Exchange Policy
If you choose to return your Ashley Furniture mattress within the 100 night sleep trial period, you have the option of receiving a refund or store credit. The choice is yours, and the process is straightforward and hassle-free. If you paid for the mattress with a credit or debit card, the refund will be issued to the original form of payment. If you paid with cash or check, you will receive a refund via a company check within 14 days.Ashley Furniture Store Mattress Refund Policy
In addition to their generous 100 night sleep trial, Ashley Furniture also stands behind the quality of their mattresses with a 10-year warranty. This warranty covers manufacturing defects and gives you peace of mind when making your purchase. If you experience any issues with your mattress within the warranty period, you can contact customer service for assistance. They will guide you through the process of filing a warranty claim and provide you with a resolution.Ashley Furniture Store Mattress Warranty and Returns
You have 100 nights to test out your new Ashley Furniture mattress and decide if it's the right fit for you. If you decide to return it, you must do so within this timeframe to be eligible for a refund or exchange. It's important to note that the 100 night sleep trial begins on the day your mattress is delivered, not the day of purchase. This gives you ample time to adjust to the new mattress and truly experience its comfort and support.Ashley Furniture Store Mattress Return Timeframe
To be eligible for a return or exchange, your Ashley Furniture mattress must be in like-new condition with no stains, tears, or damage. It must also be returned in its original packaging with all tags and labels attached. If the mattress is not in its original condition, Ashley Furniture reserves the right to refuse the return or charge a restocking fee.Ashley Furniture Store Mattress Return Requirements
If you choose to return your mattress to an Ashley Furniture store, you will be responsible for transporting the mattress yourself. This means you will need a vehicle large enough to accommodate the size of the mattress. If you opt for the pick-up service, the delivery partners will handle the transportation for you. However, this service may be subject to a fee, which will be deducted from your refund or store credit.Ashley Furniture Store Mattress Return Shipping Process
There are no return fees associated with returning an Ashley Furniture mattress within the 100 night sleep trial period. However, if you choose to use the pick-up service for the return, there may be a fee deducted from your refund or store credit. In the case of an exchange, you may be responsible for paying the difference in price if the new mattress is of greater value than the original one.Ashley Furniture Store Mattress Return Fees