If you're in the market for a new mattress, you may have come across the Art Van PureSleep brand. But before making a purchase, it's important to understand the return policy in case the mattress doesn't meet your expectations. In this article, we'll take a closer look at the top 10 things you need to know about Art Van PureSleep's return policy.Introduction
Art Van Furniture
Art Van Furniture is a well-known furniture and mattress retailer that has been in business for over 60 years. Headquartered in Warren, Michigan, the company has 39 stores spread across Michigan, Illinois, Ohio, and Indiana. Known for their high-quality products and exceptional customer service, Art Van Furniture is a go-to destination for many homeowners looking to upgrade their living spaces.1. About Art Van Furniture
Art Van Furniture is a furniture and mattress retailer headquartered in Warren, Michigan. The company operates 39 stores throughout Michigan, Illinois, Ohio, and Indiana.
PureSleep is a mattress store that is owned and operated by Art Van Furniture. The store offers a wide selection of mattresses, including brands like Tempur-Pedic, Sealy, and Beautyrest. With a focus on providing customers with a comfortable and restful sleep, PureSleep has become a popular choice for mattress shoppers.2. PureSleep Mattress Store
PureSleep Mattress Store
Art Van Furniture offers a generous 90-day return policy on all mattresses. This means that if you're not satisfied with your purchase, you have 90 days to return it for a full refund. However, there are certain conditions that must be met for a successful return. The mattress must be in like-new condition, with no stains, tears, or damage.3. Return Policy
PureSleep is a mattress store that is owned and operated by Art Van Furniture. The store offers a wide selection of mattresses, including brands like Tempur-Pedic, Sealy, and Beautyrest.
On top of the 90-day return policy, Art Van Furniture also offers a comfort guarantee. This allows customers to exchange their mattress for a different one within 90 days of purchase if they are not satisfied with the comfort level. This is a great option for those who may have initially chosen the wrong firmness or support level.4. Comfort Guarantee
Return Policy
If you prefer the convenience of online shopping, you can still take advantage of Art Van Furniture's return policy. The 90-day return policy also applies to online purchases. If you're not satisfied with your mattress, you can return it by mail or in-store within 90 days of purchase.5. Online Purchases
Art Van Furniture offers a 90-day return policy on mattresses. Customers can return their mattress for a full refund within 90 days of purchase, as long as it is in like-new condition.
If you decide to exchange your mattress for a different size or model, Art Van Furniture offers a one-time exchange within 90 days of purchase. This is a great option for those who may have realized they need a larger or smaller mattress or prefer a different brand or type.6. Exchange Policy
Comfort Guarantee
One of the benefits of shopping at Art Van Furniture is their free delivery and pickup service for mattress returns and exchanges. As long as you are within their delivery area, you can take advantage of this convenient and cost-effective option.7. Delivery and Pickup
In addition to the 90-day return policy, Art Van Furniture also offers a comfort guarantee. This allows customers to exchange their mattress for a different one within 90 days of purchase if they are not satisfied with the comfort level.
Unlike many other retailers, Art Van Furniture does not charge a restocking fee for mattress returns or exchanges. This means you can return or exchange your mattress without any additional costs, making it a hassle-free experience.8. Restocking Fee
Online Purchases
All mattresses sold at Art Van Furniture come with a manufacturer's warranty. This means that in case of any defects or issues with the mattress, you can contact the store for more information on the specific warranty and how to make a claim. This adds an extra layer of protection and peace of mind for customers.9. Warranty
Art Van Furniture's return policy also applies to online purchases. Customers can return their mattress by mail or in-store within 90 days of purchase.
Art Van Furniture has a dedicated customer service team that is always ready to assist with any questions or concerns regarding mattress returns or exchanges. Whether you have inquiries about the return process or need help choosing a different mattress, their team is there to provide excellent support and guidance.10. Customer Service
Exchange Policy
Lastly, one of the advantages of shopping at Art Van Furniture is the in-store experience. Unlike online shopping, you can try out mattresses in-store before making a purchase. This allows you to test out different mattresses and find the perfect fit for your needs and preferences.In-Store Experience
If a customer wants to exchange their mattress for a different size or model, Art Van Furniture offers a one-time exchange within 90 days of purchase.
In summary, Art Van Furniture's return policy for their PureSleep mattresses is generous and customer-friendly. With a 90-day return policy, comfort guarantee, and free delivery and pickup, customers can shop with confidence knowing they have options in case the mattress is not suitable. So if you're in the market for a new mattress, consider checking out Art Van Furniture and their PureSleep brand for a stress-free shopping experience.Conclusion
Delivery and Pickup
Art Van Pure Sleep Mattress Return Policy: A Hassle-Free Experience
When it comes to purchasing a new mattress, it’s important to know the return policy of the retailer you’re buying from. After all, you want to make sure you’re completely satisfied with your purchase. At Art Van Pure Sleep, your satisfaction is our top priority, and we want to make the return process as easy and hassle-free as possible.
What is Art Van Pure Sleep’s Return Policy?
Our return policy allows customers to return their mattress within 120 days of the original purchase date. This gives you plenty of time to sleep on your new mattress and decide if it’s the right fit for you. We understand that it can take some time to adjust to a new mattress, so we want to make sure you have enough time to make a decision.
What is the Process for Returning a Mattress?
If you decide that your Art Van Pure Sleep mattress is not the right fit for you, the return process is simple and straightforward. All you need to do is contact our customer service team to initiate the return process. They will provide you with a return authorization number and instructions on how to return your mattress.
Once your mattress is received and inspected, we will issue a full refund for the purchase price. Please note that the original delivery fee and any additional services, such as white glove delivery or old mattress removal, are non-refundable.
What Happens to Returned Mattresses?
At Art Van Pure Sleep, we take great care to ensure that all of our returned mattresses are handled responsibly and sustainably. Mattresses that are in like-new condition are donated to local charities. Mattresses that cannot be donated are recycled through our partnership with a responsible recycling organization.
What If I Want to Exchange my Mattress?
If you decide that you would like to exchange your mattress for a different model, our customer service team will be happy to assist you. We do offer a one-time exchange for a different mattress of equal or greater value, and the exchange must be made within 120 days of the original purchase date.
At Art Van Pure Sleep, we want to make sure that you are completely satisfied with your mattress purchase. Our return policy reflects our commitment to providing our customers with the best possible shopping experience. So rest easy, knowing that if you’re not completely happy with your mattress, we’ve got you covered.
Conclusion:With Art Van Pure Sleep’s hassle-free return policy, you can purchase your new mattress with confidence. Not only do we offer a generous return window, but we also handle all returns and exchanges with care and sustainability in mind. So why wait? Visit one of our Pure Sleep locations today and experience the ultimate comfort and support of our mattresses. Your best night’s sleep is just a return away.
