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Wichita Furniture and Mattress Return Policy

When purchasing furniture and mattresses, it's important to know the store's return policy in case the items don't meet your expectations. At Wichita Furniture and Mattress, we want our customers to be completely satisfied with their purchases. That's why we have a straightforward and customer-friendly return policy.

Wichita Furniture and Mattress Return Process

If for any reason you need to return your furniture or mattress, the process is simple. First, you must bring the item(s) back to the store within the specified return timeframe. Our sales associates will then assist you in processing the return and finding a suitable replacement or issuing a refund.

Wichita Furniture and Mattress Exchange Policy

In addition to returns, we also offer exchanges for any items that you may want to switch out for a different style, color, or size. Simply follow the same return process and our team will help you find the perfect replacement piece.

Wichita Furniture and Mattress Refund Policy

If you choose to receive a refund for your returned item, it will be issued in the same form of payment used at the time of purchase. Please note that any delivery or assembly fees will not be refunded.

Wichita Furniture and Mattress Return Timeframe

We understand that sometimes it takes a little while to realize that a piece of furniture or mattress may not be the right fit for your home. That's why we offer a generous return timeframe of 30 days from the date of purchase. This gives you enough time to try out your new furniture and make sure it meets your needs.

Wichita Furniture and Mattress Return Conditions

In order for a return to be accepted, the item(s) must be in like-new condition and free of any damages or stains. Please make sure to keep all original packaging and tags intact to ensure a smooth return process.

Wichita Furniture and Mattress Return Fees

We want to make sure that our customers are completely satisfied with their purchases, which is why we do not charge any restocking fees for returns or exchanges. However, any delivery or assembly fees will not be refunded.

Wichita Furniture and Mattress Return Shipping

If you are unable to bring the item(s) back to the store yourself, we offer return shipping services for a fee. Our team will pick up the item(s) and handle the return process for you.

Wichita Furniture and Mattress Return Authorization

In order to ensure a smooth return process, we require all returns to be authorized by a sales associate. This helps us keep track of returns and exchanges and ensures that our customers receive the best possible service.

Wichita Furniture and Mattress Return Exceptions

While we strive to make our return policy as customer-friendly as possible, there are a few exceptions. Custom orders, final sale items, and floor models are not eligible for returns or exchanges. Additionally, any items that have been used or damaged after purchase will not be accepted for returns or exchanges.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to help you find the perfect furniture and mattresses for your home, and if for any reason you are not completely satisfied, we will do our best to make it right.