When it comes to purchasing a new mattress, one of the most important things to consider is the warranty. After all, a good mattress is a significant investment, and you want to make sure it will last for years to come. If you're thinking about buying a Sleep Science mattress from Costco, you may be wondering about their warranty policy. Here's everything you need to know about the warranty on Costco's Sleep Science mattresses.Costco Mattress Warranty Information
The warranty on Costco's Sleep Science mattresses covers any defects in materials or workmanship for the length of the warranty period. This means that if your mattress develops any issues due to a manufacturing defect, Costco will repair or replace it for you at no extra cost. However, it's important to note that the warranty does not cover normal wear and tear or damage caused by misuse or improper care. This includes stains, odors, and indentations less than 1.5 inches. Additionally, the warranty does not cover any comfort preference issues or changes in softness or firmness over time.Costco Mattress Warranty Coverage
The length of the warranty on Costco's Sleep Science mattresses varies depending on the specific model you purchase. Most models come with a 20-year limited warranty, while others may have a 25-year or 30-year warranty. It's essential to check the warranty information for the specific mattress you're interested in before making your purchase.Costco Mattress Warranty Length
Costco's Sleep Science mattress warranty is a limited warranty, which means it only covers specific issues outlined in the warranty policy. The warranty begins on the date of purchase and is non-transferable. It also only applies to the original purchaser of the mattress. In order to make a warranty claim, you will need to have your original receipt and proof of purchase. You may also be required to provide photos or other evidence of the defect. The warranty does not cover any transportation or shipping costs associated with the repair or replacement of the mattress.Costco Mattress Warranty Details
If you believe your Sleep Science mattress is covered under the warranty, you can initiate a claim by contacting Costco's customer service department. They will guide you through the process and provide you with instructions on how to proceed. In most cases, you will need to provide photos of the defect and may need to return the mattress to Costco or the manufacturer for inspection.Costco Mattress Warranty Claim Process
Unlike many other mattress companies, Costco does not require you to register your Sleep Science mattress in order to activate the warranty. However, it's still a good idea to hold onto your original receipt and proof of purchase in case you need to make a claim in the future.Costco Mattress Warranty Registration
As mentioned earlier, there are certain things that are not covered under Costco's Sleep Science mattress warranty. These include normal wear and tear, damage caused by misuse or improper care, and changes in comfort preferences. Additionally, the warranty does not cover any damage caused by the use of an improper foundation or frame.Costco Mattress Warranty Exclusions
Costco's Sleep Science mattress warranty is non-transferable, meaning it only applies to the original purchaser of the mattress. If you sell or give away your mattress, the warranty will no longer be valid for the new owner. However, if you purchase a new Sleep Science mattress from Costco, you will be eligible for a new warranty on that mattress.Costco Mattress Warranty Transferability
Here are some commonly asked questions about the warranty on Costco's Sleep Science mattresses:Costco Mattress Warranty FAQs
If you have any questions or concerns about the warranty on your Sleep Science mattress from Costco, you can contact their customer service department at 1-800-774-2678. They will be happy to assist you with any warranty claims or inquiries. In conclusion, Costco's warranty on Sleep Science mattresses offers decent coverage for defects in materials and workmanship. However, it's important to carefully read the warranty policy and understand what is and is not covered before making your purchase. With proper care, your Sleep Science mattress from Costco should provide you with many nights of comfortable sleep for years to come.Costco Mattress Warranty Contact Information