Are you considering purchasing a Purple Mattress? You may have seen their ads claiming to be the "world's most scientific mattress" or "perfect for all body types." But before you make your purchase, it's important to be aware of the false advertising claims surrounding this popular mattress brand. Purple Mattress has been accused of false advertising by numerous customers and even faced a class action lawsuit. In this article, we'll delve into the details of the case and provide you with all the information you need to make an informed decision about your mattress purchase. Purple Mattress False Advertising: What You Need to Know
In 2017, a class action lawsuit was filed against Purple Mattress by a California man who claimed the company's advertising was misleading and deceptive. The lawsuit alleged that Purple Mattress made false claims about their mattresses, including their ability to relieve pressure points and provide better sleep than other mattresses on the market. The lawsuit also pointed out that the company used a "scientific comfort technology" claim to market their mattresses, even though there was no scientific evidence to support this claim. The plaintiff argued that these false advertising practices tricked consumers into purchasing a mattress that did not live up to its promises. Purple Mattress False Advertising Lawsuit
One of the main claims made in the Purple Mattress ads is that their mattresses are perfect for all body types. This claim has been disputed by many customers who have found the mattress uncomfortable and unsupportive. Some have even reported experiencing back pain after sleeping on a Purple Mattress. Another false claim made by the company is that their mattresses have "no pressure points" and can relieve pressure on the body. However, many customers have reported feeling pressure points and discomfort while sleeping on a Purple Mattress, contradicting this claim. Purple Mattress False Advertising Claims
Since the class action lawsuit was filed, many customers have come forward with complaints about Purple Mattress' false advertising practices. Some have reported feeling misled by the company's claims and disappointed with the quality of the mattress they received. Customers have also expressed frustration with the company's customer service, claiming that when they tried to return their mattress, they faced difficulties and were not given a full refund as promised in the warranty. Purple Mattress False Advertising Complaints
The class action lawsuit against Purple Mattress was eventually settled in 2019, with the company agreeing to pay $1.4 million to customers who had purchased a Purple Mattress between July 2015 and May 2017. This settlement also included changes to the company's advertising practices, requiring them to be more transparent about their product claims in the future. Purple Mattress False Advertising Class Action
Despite the settlement, there are still many negative reviews and complaints about Purple Mattress' false advertising practices. Many customers have taken to review websites to express their disappointment with the product and the company's customer service. Some have even shared their own experiences with the mattress, claiming that it did not live up to the advertised promises and was uncomfortable to sleep on. Purple Mattress False Advertising Reviews
False advertising is a serious offense and is regulated by the Federal Trade Commission (FTC) in the United States. Companies that engage in false advertising practices can face legal consequences, such as fines and lawsuits. While Purple Mattress has faced consequences for their false advertising, it's important for consumers to be aware of their rights and to do thorough research before making a purchase to avoid falling victim to deceptive marketing tactics. Purple Mattress False Advertising Laws
As part of the settlement, Purple Mattress agreed to provide refunds or replacements for customers who had purchased a mattress during the specified time period and experienced issues with the product. They also agreed to discontinue any false or misleading claims in their advertising and to clearly disclose any limitations or conditions related to their product claims. Purple Mattress False Advertising Settlement
Since the settlement, there have been no major updates or new lawsuits against Purple Mattress for false advertising. However, customers are still encouraged to come forward if they have experienced any issues with the product or feel that they were misled by the company's advertising. Purple Mattress False Advertising Lawsuit Update
As of 2021, there have been no new lawsuits against Purple Mattress for false advertising. However, with the rise of online reviews and consumer advocacy, it's important for companies to be transparent and truthful in their marketing practices to avoid legal consequences. Purple Mattress False Advertising Lawsuit 2021