Best 57+ Striking Mattress Firm Return Policies Satisfy Your Imagination

Are you considering purchasing a mattress from Mattress Firm but worried about what will happen if it doesn't work out? Don't worry, we've got you covered. In this article, we'll break down everything you need to know about Mattress Firm's return policy, including how to return a mattress, what to expect, and tips for a hassle-free return. So, let's dive in and learn more about Mattress Firm's return policy.

If you're not satisfied with your mattress from Mattress Firm, you have 120 nights to make a return. To initiate a return, simply contact Mattress Firm's customer service team at 1-866-942-3551 to request a return authorization. Once you have the authorization, you can return your mattress to any Mattress Firm store or arrange for a pickup. Keep in mind that Mattress Firm charges a $99 return fee to cover the cost of pick up and disposal of the mattress.

Since the COVID-19 pandemic, many retailers have had to adapt their return policies to ensure the safety and well-being of their customers. Mattress Firm is no exception. In 2021, Mattress Firm has extended their return policy from 120 nights to 180 nights, giving customers even more time to decide if their mattress is the right fit. This extended return policy is valid on all purchases made between March 16, 2020, and March 15, 2021.

If you're not completely satisfied with your mattress from Mattress Firm, you can return it within the 120 or 180-night period, depending on when you made your purchase. The mattress must be in good condition with no stains, tears, or damage, and you must have the original receipt. If you've received any free gifts with your purchase, such as pillows or sheets, these must also be returned. Keep in mind that Mattress Firm only accepts returns for mattresses purchased directly from them, not from third-party retailers.

Before making a purchase at Mattress Firm, it's essential to understand their return policy. While they do offer a generous return policy, there are a few key things to consider. First, the return fee of $99 will be deducted from your refund. Second, any promotional discounts or free gifts received with your purchase will also be deducted from your refund. And finally, if you choose to exchange your mattress for a more expensive one, you'll be responsible for paying the difference in price.

If you've decided to return your mattress to Mattress Firm, you have two options: a refund or an exchange. If you choose a refund, you'll receive a full refund of the purchase price, minus the $99 return fee and any additional deductions for discounts or free gifts. If you prefer an exchange, you can choose from any of the mattresses available at Mattress Firm. Keep in mind that if the new mattress is more expensive, you'll need to pay the difference in price, and if it's less expensive, you'll receive a refund for the difference.

Like any return policy, there is some fine print to be aware of when returning a mattress to Mattress Firm. First, the mattress must be in good condition with no stains, tears, or damage. If the mattress is not in good condition, Mattress Firm has the right to refuse the return. Second, you must have the original receipt as proof of purchase. And finally, the return policy only applies to mattresses purchased directly from Mattress Firm, not from third-party retailers.

Returning a mattress can be a hassle, but with these tips, you can make the process a little smoother. First, make sure you thoroughly read and understand Mattress Firm's return policy before making a purchase. This will ensure that you know what to expect if you need to make a return. Second, keep your mattress in good condition by using a mattress protector to prevent any stains or damage. This will increase your chances of a successful return. And finally, if you're unsure about which mattress is right for you, take advantage of Mattress Firm's in-store comfort test or online sleep quiz to find the perfect fit.

If you purchased your mattress from Mattress Firm's website, the return process is slightly different. You still have 120 or 180 nights to make a return, and you'll need to contact customer service to request a return authorization. However, instead of returning the mattress to a store, you'll need to ship it back to Mattress Firm using the prepaid shipping label provided. Keep in mind that the $99 return fee still applies.

Here are some commonly asked questions about Mattress Firm's return policy:

Q: Can I return a mattress if I've slept on it?

A: Yes, you can still return a mattress even if you've slept on it during the trial period.

Q: Can I return a mattress if I've removed the tags?

A: No, mattresses must have all original tags attached for a return to be accepted.

Q: Do I need to return the mattress in its original packaging?

A: No, you do not need to keep the original packaging, but it's recommended to ensure the mattress is protected during the return process.

Q: Can I return a mattress if I bought it from a third-party retailer?

A: No, Mattress Firm's return policy only applies to mattresses purchased directly from them.

Now that you know everything about Mattress Firm's return policy, you can make your purchase with confidence. Remember to thoroughly read the policy, keep your mattress in good condition, and take advantage of the comfort test or sleep quiz to find the perfect mattress for you. Happy shopping!